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Business Support Administrator
1 week ago
Over the last 20 years, we have grown from a small, family-run business to a thriving company with a successful portfolio of DTC brands andconsumer websites, employing over 50 members of staff.
Main purpose and scope of the role
This role is vital in supporting some key administrative tasks for the business.
Servicing three departments, sales, our direct-to-consumer websites, and finance. Working behind the scenes your skills and function will keep sales operations running smoothly.
Key duties & responsibilities:
- Adding (batching) of thirdparty advertiser leads/commissions into our tracking solution, completed daily, weekly & monthly
- Thirdparty campaign validation, endofmonth campaign validations for the finance department to action for billing and invoicing
- Integration of thirdparty advertiser campaigns will require communicating with the relevant team members and may involve communicating with clients to ensure correct campaign setup
- Develop and maintain a comprehensive knowledge of the relevant internal tracking platforms & tools
- Ensure the accuracy of all processes and look for further efficiencies that can be implemented
- Manage your time effectively to meet deadlines and objectives
Person Specification
Essential skills/experience:
- Good working knowledge of Microsoft Excel
- Strong individual with an analytical approach and attention to detail
- A cando attitude, and ability to overcome obstacles with a team approach
- Organisational and planning skills to manage your time and meet deadlines and objectives
- Interpersonal skills that enable you to work with internal team members at all levels and external clients
Desirable skills/experience:
- Affiliate industry knowledge
- Direct client communication experience
Personal qualities:
- Numerate
- Punctual
- Organised
- Approachable
- Strong communicator
Key measurable KPI's
- Campaign integration in line with sales SLA's
- Campaign batching in line with business SLA's
- Campaign validation in line with finance SLA's
Perks & Benefits
- 2 workfromhome days per week.
- Flexible options regarding start and finish times
- On top of your holiday allowance, you'll get an extra birthday day off every year
- Additional holiday days on completion of minimum service
- Social events paid for by the company
- Peer to Peer rewards system
- Free fruit, snacks, soft drinks, teas & coffees
- Free Parking
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