Lead Event Technician, JacobsMassey

1 week ago


London, Greater London, United Kingdom EVCOM Full time

Job Title: Lead Event Technician

Company: JacobsMassey

Sector: Corporate Live Events

Job Type: Full-time

Salary Range: £60k-£65k

Location: London

Job Description/Responsibilities: We have an exciting opportunity for a Lead Event Technician in London to join our client's Production team, working onsite with a global technology company. In this role, you will lead a team of Technical Specialists, Senior Technicians, and Technicians to deliver top-notch event production services, including technical coordination, presentation setup, AV/VC services, streaming, and event management. The ideal candidate will have a strong technical background, proven experience in planning and executing events, exceptional problem-solving skills, leadership abilities, exposure to AV systems, and expertise in team and project management.

Key Responsibilities:
  • Manages, mentors, and coaches a team of technical specialists, senior technicians, and technicians
  • Inspires the team to excel, fostering a collaborative environment for continuous learning
  • Leads training initiatives to enhance team proficiency
  • Conducts regular performance evaluations and provides constructive feedback
  • Ensures team performance meets expectations and goals are achieved
  • Represents leadership values and sets an example for the team
Customer Collaboration:
  • Represents the technical team in customer interactions
  • Collaborates with customers to implement technical improvements
  • Actively engages in customer meetings
  • Communicates effectively with technical and non-technical clients about services
Daily Operations:
  • Plans, staffs, and delivers event requests in fully equipped event spaces
  • Operates various AV systems proficiently
  • Manages technical support lifecycle and mitigates risks
  • Ensures adherence to SOPs and implements contingency plans
  • Identifies areas for quality improvement and process enhancements
  • Oversees documentation and reporting
  • Performs additional tasks as needed
What You'll Need:
  • Minimum 7 years of technical live event production experience
  • 3+ years of team management in AV and Events
  • Proficiency in operating AV equipment
  • Interpersonal skills for team collaboration
  • Experience in broadcast environments and event formats


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