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Lead Event Technician, JacobsMassey
1 week ago
Job Title: Lead Event Technician
Company: JacobsMassey
Sector: Corporate Live Events
Job Type: Full-time
Salary Range: £60k-£65k
Location: London
Job Description/Responsibilities: We have an exciting opportunity for a Lead Event Technician in London to join our client's Production team, working onsite with a global technology company. In this role, you will lead a team of Technical Specialists, Senior Technicians, and Technicians to deliver top-notch event production services, including technical coordination, presentation setup, AV/VC services, streaming, and event management. The ideal candidate will have a strong technical background, proven experience in planning and executing events, exceptional problem-solving skills, leadership abilities, exposure to AV systems, and expertise in team and project management.
Key Responsibilities:- Manages, mentors, and coaches a team of technical specialists, senior technicians, and technicians
- Inspires the team to excel, fostering a collaborative environment for continuous learning
- Leads training initiatives to enhance team proficiency
- Conducts regular performance evaluations and provides constructive feedback
- Ensures team performance meets expectations and goals are achieved
- Represents leadership values and sets an example for the team
- Represents the technical team in customer interactions
- Collaborates with customers to implement technical improvements
- Actively engages in customer meetings
- Communicates effectively with technical and non-technical clients about services
- Plans, staffs, and delivers event requests in fully equipped event spaces
- Operates various AV systems proficiently
- Manages technical support lifecycle and mitigates risks
- Ensures adherence to SOPs and implements contingency plans
- Identifies areas for quality improvement and process enhancements
- Oversees documentation and reporting
- Performs additional tasks as needed
- Minimum 7 years of technical live event production experience
- 3+ years of team management in AV and Events
- Proficiency in operating AV equipment
- Interpersonal skills for team collaboration
- Experience in broadcast environments and event formats
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