Restaurant Supervisor

1 week ago


Glasgow, Glasgow City, United Kingdom Carlton George Hotel Full time

Carlton George Hotel
A hidden gem in the heart of Glasgow's bustling city centre, with grand views from the roof terrace. The Carlton George is a boutique hotel for connoisseurs of the finer things in life.
The interior is the epitomy of Scottish good taste with inspiration from Charles Rennie Mackintosh. Dining in the hotel restaurant is a true experience where guests can combine business and pleasure.

Set on the 7th floor of the hotel, Windows Restaurant, with its roof top terraces and panoramic views of the city, has built an enviable reputation of offering service in style.

The Carlton George has 64 bedrooms, Executive Lounge, Boardroom, Windows Restaurant and guest access Waxy O'Connor's pub.

Food and Beverage Supervisor

Assist the restaurant manager to coach, train and manage the food and beverage team to high standards of service delivery.

Flexible working pattern to run restaurant service periods and conference operations and availability to manage and oversee at all key service times with a professional, hands on approach.

To establish a highly motivated team taking ownership for Windows restaurant, executive lounge and conference operations.
To help drive reward and recognition initiatives throughout the department
To effectively manage the performance of the team through regular performance reviews, job chats and developments plans
To create a culture where customer service is key.
To effectively lead and develop a highly motivated team, maintaining agreed standards of product delivery.

To adopt a style of leadership which encompasses Carlton Hotels values, and inspires employees to make a positive contribution to the business.

Effective contribution to be made to the efficient planning and implementation of sales activities.
To contribute to the hotel sales strategy by driving corporate and local initiatives that make a difference.
To ensure business efficiency through the maximisation of IT systems e.g Lightspeed, Opera and Fourth Payroll system. Hotel duty manager shifts will be a requirement.
Good organisational and team motivational skills
Proactive and positive attitude with good communication skills
Passion for a career within Food & Beverage
Commitment to delivering a high level of customer service
Confident delivering results through the team
Excellent grooming standards
Demonstrated previous experience working in the Food & Beverage industry in a supervisory role or similar

Benefits

TRONC
The opportunity to work in a four-star hospitality setting.
Discounted Food and Beverage and Accommodation rates with Carlton Hotels/Glendola Leisure.
Free staff meals

Job Types:
Full-time, Permanent

Salary:
£10.92 per hour

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount

Schedule:

  • 8 hour shift
  • Weekend availability

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Glasgow G2 1DH: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

  • Personal Licence for liquor (preferred)

Work Location:
In person

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