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Customer Delivery Driver

3 months ago

London, Greater London, United Kingdom Waitrose Full time

Due to the delivery and handling of age restricted items, applicants must be 18 years or over to apply.

At a glance

  • Full and Part Time, Permanent Contracts are now available.
  • Each shift is 8 hours long from your start time. Full Time working 37.5 hours a week, with a mixture of AM and PM shifts. Start and Finish times vary, flexibility required with start times between 05:0015:00 with finish times between 13:00 23:00 working an 8 hour shifts, Weekends are compulsory working two on, two off on a full time basis.
  • The recruitment rate for this role is £12.66 an hour.
  • This position is a permanent contract. Start dates available now.

About the role


As a Customer Delivery Driver, you will be the friendly face of our business - the helpful driver who delivers the unique blend of quality and outstanding service that you expect from Waitrose & Partners, right to our customers' doors.

This is a really important 'front line' role that is a crucial part of our online operation, where you will be key in supporting our online growth ambitions.

You will represent us with every single customer you meet, and their impression of Waitrose & Partners is down to you

Coulsdon Customer Fulfilment Centre deliver food and groceries to customers in and around central London, check out our Day in the Life Video below:
Customer Delivery Drivers

  • A Day in the life

Key Responsibilities

  • Deliver goods to our customers with exceptional customer service
  • Uphold the reputation of Waitrose & Partners by striving to meet delivery schedules
  • Ensuring that the van is driven and maintained to the expected standards
  • To be legally compliant under domestic drivers hours regulations
  • To support and champion best practice within the shop transport operations
  • This job entails working with heavy products and will involve lifting

Essential skills you'll need

  • Full UK Manual Driving Licence, with no more than 6 penalty points.

Benefits of the Partnership and the role

  • You will enjoy 25% discount at John Lewis and 20% in Waitrose
  • The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)
  • Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy
  • At Coulsdon CFC, there is free car parking available
  • A subsidised hot and cold food offering in the Partner Dining Room

Next Steps

  • You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
  • Thanks for your patience in the meantime and for showing an interest in joining JLP.

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