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Hotel Receptionist

3 months ago

Consett, Durham, United Kingdom Derwent Manor Hotel Full time
Derwent Manor Boutique Hotel, Allensford, Northumberland, DH8 9BB

60 Bedrooms

Prego Restaurant

Antler Bar & Terrace

Wedding / Events Venue

Leisure Club

Self Catering Cottages


Derwent Manor Boutique Hotel is an independently owned hotel set in 20 acres of rolling countryside, a mere 30 minutes drive from Newcastle and Durham.

About the role... The moment a guest steps into our hotel we want them to walk into a genuinely memorable experience.


As a Receptionist, you will be the face of the company and the person our guests will rely on, not only be the person to offer local insights and anticipating every detail in advance, creating a warm atmosphere that makes our guests feel at home in any location.

About You...

  • Experience in a similar or front facing customer service role with an outgoing and bubbly personality
  • Strong communication skills through a variety of means
  • Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
  • Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and nonroutine tasks
*Reslynx (Guestline) Experience would be an advantage

As a 7 day a week operation, shifts will be worked on a rota basis, weekends involved. We are happy to work round home life schedul's where possible.

Working a minimum of 16 hours a week

Benefits:

  • Discounted or free food
  • Employee discount
  • Gym membership
  • Onsite parking

Job Type:
Part-time

Pay:
£12.00 per hour

Expected hours: 16 per week

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Onsite parking

Schedule:

  • 8 hour shift

Work Location:
In person