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Senior Customer Service Advisor

3 months ago

Broxburn, West Lothian, United Kingdom Auxillis Full time

Salary:
£25,837 pa + bonus up to £1,930 pa

Weekly Hours: 42.5 hours a week

We're here to keep people moving, that's what we do.


As a
Team Leader, you play a key role in taking our
award-winning service directly to customer's doors - skilfully making sure our vehicles are where we need them to be, when we need them to be there.


Life as a Team Leader at Auxillis


An Auxillis branch is a busy, fast-paced places to be and, as
Team Leader, you are involved at the very heart of it.

You are a key
part of the Branch Management Team, co-ordinating the delivery and collection of vehicles to customers.


At heart, you're a people person and, whilst you may
set expectations high, you love to nurture those around you.

You have a real talent for creating a
productive, engaged teams where everyone works together to get things
done well and on time. With your team of Service Delivery Drivers on board, it's over to you to inspire the team and take ownership for the allocation and utilisation of the fleet at your site, getting the right vehicles to the right customers, just when they need it.


Being a successful
Team Leader in branch is really about using your
customer service know-how, talent for
motivating others and your calm,
'can-do' attitude to get your team pulling in the same direction.

Whereas knowledge of vehicle rental or similar logistics environment may be useful (along with a Full UK or EU Driving Licence of course), what is more important to us is the drive and personality you can bring to the role.


As a Team Leader with Auxillis, we offer:
Of course, a
great basic salary, but there's much more available for you at Auxillis than just that. Some of our most popular benefits include (but aren't limited to)

  • A fantastic
    quarterly bonus scheme (up to £1,930_)_
  • 24 days
    annual leave rising to 26 days with service (plus bank holidays) and an
    extra day's leave to celebrate your
    birthday
- free
life assurance (2x salary)
-
well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance)

- discounted, flexible
Gym memberships:

- exclusive employee
vehicle-leasing schemes
-
pension &
save-ake accident claims and mobility services for motorists, trusted by some of the UK's best known motor insurers and motoring brands to help their customers when they need it most.

We're also part of something bigger - with over 50 Auxillis sites nationwide, we're a key part of one of the UK's largest Automotive plc's, Redde Northgate - few other businesses can offer you the support and
long-term security as us, this is a
great opportunity to progress your career

**Join our Team