Takeaway Assistant

2 weeks ago


St Annes, Lancashire, United Kingdom Cafe on the Pier Full time

We are looking for enthusiastic and motivated part-time/full-time persons to work at our takeaway unit serving sandwiches, hot and cold food and ice-cream.


Job Purpose

Key Responsibilities

  • Serving customers efficiently within the takeaway unit, serving of hot and cold beverages, hot meals, ice cream and other food items.
  • Cash handling and using the till.
  • Preparing and cleaning of the takeaway work area before, during and at the end of service to ensure it is ready for the next day.
  • Deliver an exceptional level of customer service with the ability to build rapport with customers, building solid relationships resulting in repeat business.
  • Being knowledgeable about the products and services sold, giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive experience.
  • Ensuring adequate stock levels of supplies and consumables, maintaining stock rotation, restocking as needed.
  • Providing assistance to other colleagues, as needed.
  • Managing queues and meeting customer expectations.
  • Actively promote and sell products and services. Upsell to maximise profit.
  • Following company policies and adhering to health and safety guidelines.
  • Capable of taking on a supervisory role.

Essential Skills and Experience

  • Ability to communicate effectively with other colleagues.
  • Till experience is preferred.
  • Thorough attention to detail, excellent time management and multitasking skills.
  • Team player skills, assisting other colleagues when necessary.
  • Experience and enthusiasm to contribute and fully support the running of the cafe, combined with the ability to work well under pressure.
  • Highly ambitious with a desire to playing a key role in the continued growth and success of the business.
  • Deliver an exceptional level of customer service with the ability to build rapport with customers, building solid relationships resulting in repeat business.
  • Be willing to learn, take instruction and work under own initiative.
Experience is preferred but not essential as full training will be provided.

Salary:
Excellent rate of pay.

Job Types:
Full-time, Part-time

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Work Location:
In person
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