Assistant Store Manager H/F

1 week ago


Sheffield, Sheffield, United Kingdom Swatch Group Full time
Swiss Made and thanks to industrial production and only 51 parts, available at a democratic price.

In a very short space of time Swatch has become one of the most famous brands in the world - and all the while remaining true to itself.

On average, a new Swatch design is created once every one-and-a-half days, keeping time as part of a Spring-Summer, Fall-Winter or as a Special Collection.

Known for revolutionary concepts, creative models and the pleasure it takes in provocation, Swatch loves to keep on surprising its audience.

Working for Swatch you will be part of a strong and expanding retail network and working for the world's largest watchmaking group for one of the world's most popular brands.

Competitive Salary Package

  • Generous Employee Discounts / Staff Sales
  • Private Health Care
  • Career Development and Training
  • Employee Assistance and Mental Health Platform
  • Perkbox
  • Cycle to Work / Seasonal Ticket Scheme
  • Eye Test / Glasses

Are you an enthusiastic and experienced retail professional with a passion for fashion and innovative timepieces? Swatch, a global leader in the watch industry, is thrilled to announce the opening of our new store in Sheffield.

We are seeking a dedicated Assistant Store Manager to support our team and help drive store success.

As the Assistant Store Manager, you will play a key role in delivering exceptional customer experiences, supporting store operations, and motivating our team.

If you have a strong background in retail management, excellent communication skills, and a commitment to excellence, we invite you to be part of an exciting journey and help us make every moment special for our customers.

Team Management

  • Train, supervise, and motivate employees to meet store goals.
  • Develop team performance, focusing on conversion and customer service.
  • Produce team rotas and monitor performance.
  • Assist with performance management, training, and coaching. Training
  • Help implement induction programs for new employees.
  • Assist in training and developing the store team.
  • Security
  • Open and close the store per company policies.
  • Collate sales figures. Sales
  • Provide friendly, memorable customer service.
  • Contribute to sales targets and deliver exceptional service. Store Care
  • Keep the store clean and presentable.
  • Communication
  • Adhere to company policies and attend briefings.
  • Attend Retail Managers Meetings in the absence of the Store Manager. Product Knowledge
  • Attend training and stay informed on new products.
  • Merchandising
  • Display products per company policies and maintain high presentation standards.

Essential:

  • Previous retail management experience
  • Passion to motivate, engage and raise morale
  • Creativity in ideas to increase footfall and conversion.
  • Exceptional communication skills
  • Passion to develop colleagues with the ability to provide constructive and positive feedback and share knowledge in both product and customer interaction
  • Desire to provide exceptional customer service, exceeding the expectations of customers in all interactions
  • Driven to improve conversion and ensure the store and team meet KPIs
  • Commercial acumen and business focus; Demonstrates leadership through coaching, development, ability to manage performance and strong motivational skills.
  • Strong interpersonal skills with the emphasis on building good working relationships.
  • Strong organisational and planning skills; Flexibility to support team and company in working additional/different hours and at different locations as and when required Preferred:
  • Previous experience working in retail and/or fashion accessories
  • Have experience dealing with international customers
  • Ability to communicate in multiple languages
  • Previous experience providing training to colleagues
  • Experience and knowledge of Swatch and Flik Flak products
Meadowhall Shopping Centre Meadowhall Sheffield S9 1EP
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