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Planning & Quality Analyst

3 months ago

Plymouth, Plymouth, United Kingdom Plymouth University Full time

This is an exciting chance to be part of a progressive and cutting-edge University in a beautiful location, where you can really make a difference.

As a member of the Service Quality Assurance and Facilitation Team you will contribute to the delivery and continual development of IT service quality in TIS (Technology and Information Services).

You will provide a service that enables TIS to improve customer-focus, cost effectiveness, and efficiency by working on a range of activities including reporting, benchmarking and metrics, annual planning, risk management, change management, quality assessment, and the continual improvement of IT services, processes, and project delivery.

You must possess or have the aptitude for problem-solving, report writing, business writing and quality assurance.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

For an informal discussion to find out more about the role then please contact Anna Jordan by email at .

We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post.

Interviews are likely to take place week commencing Monday 1st July 2024 and you will be notified if you have been shortlisted or not.

This is a full-time position working 37 hours a week on a permanent basis.

Remote working is available up to 2 days a week.

Flexible working options including job share will be considered.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.

A summary of our comprehensive benefits can be viewed .

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.

The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our

We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT+.