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Workplace Team Member

3 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom ISS Facility Services Full time

ISS is a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable - delivered to high standards by people who care.

Offering a wide range of tailor-made services for customers throughout the public and private sector worldwide, we understand how important administrative roles are within a business.

We are currently recruiting for a Workplace Team Member.


As the Workplace Team Member you will be working as part of the Workplace Team, curating a workplace experience that increases well-being, productivity and enhances company culture that our end users want to be a part of.


You will drive a key part of the customer touchpoint journey, as an ambassador of exceptional customer service for ISS and its clients.


Key Responsibilities_**_

  • Own the ISS touchpoint journey and provide an exceptional workplace experience for colleagues and customers
  • As a brand ambassador of ISS, you will be responsible for ensuring all site procedures and standards are met
  • Consistently follow the 'Entering the Building' touchpoint standards and ensure Reception spaces remain immaculately presented
  • Take ownership of all workplace areas ensuring a high standard of presentation, cleanliness and functionality
- throughout

  • Work as part of the Workplace Team providing seamless and effective delivery of all services including: Lobby, Service Hub, Lounge, Workplace Experience and Workplace Support

Professional and personal competencies/qualifications_**_

  • Relevant corporate/hospitality/customer service experience
  • Experience using systems such as Microsoft Office (Word, Excel and PowerPoint)
  • High degree of accuracy
  • Excellent communication skills (English written and spoken)
  • Good time management
A career at ISS is about making a difference.

ISS people work at airports, banks, hospitals, and thousands of other places - and affect the lives of millions every day.

Our people care about the great places they create, the customers and communities they serve, and the planet they seek to protect to make the world work better.

We look forward to seeing the difference that you can make. #ISSGreatPeople #ISSTalent #PeopleMakePlaces
ISS is proud to be a diverse and inclusive employer.


ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

If you have any further queries regarding this role, please contact the Resourcing Team on

Job Types:
Full-time, Permanent

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
One location

Reference ID: 102759