Trust Medical Secretary

1 week ago


Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time
Fixed term contract/ secondment opportunity for 6 months.


The Surgical Division is a busy working environment and you must be able to demonstrate significant experience within an NHS or equivalent organisation.

This post will cover Dermatology; this role will be busy/varied and at times very demanding.

If you are looking for a role that provides you with the opportunity to show off your caring and compassionate side, you like a busy atmosphere, you like working methodically with a good attention to detail, and you can work flexibly, this may be the job for you

As post holder you will:

- be a member of a large admin team and will provide an essential first point of contact between the hospital, patients and their relatives, and all other healthcare professionals
- deal efficiently and effectively with direct and indirect patient contact
- track and collect patient notes and be able to work well autonomously and as part of a team

Interview date: 10th August 2023


Act as a point of contact for all communications between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies, maintaining a close working relationship between Consultants and patients as appropriate.

Assist in the management of the office administration of the Consultant and designated clinical team. Provide an effective administrative secretarial service, ensuring continuity of service during the Consultant absence.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff


The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas.

We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute.

We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students.

We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24hours confidential counselling support
  • Onsite Nursery
  • Onsite cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

  • Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquires from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and nonroutine information and nonclinical advice, resolving problems where possible. Communicate appropriately with patients who may be fearful, aggressive or have sensitive concerns needing reassurance and who may present difficulties in communication
  • Accurately transcribe all correspondence by touch typing from audio / digital dictation or shorthand using knowledge of medical terminology. Generate routine and nonroutine correspondence independently.
  • Assist patients and their Carers by arranging translation/interpretation facilities.
  • Demonstrate and maintain knowledge and understanding of Trust RTT policy.
  • Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases


Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.



  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen to become a part of the Gynaecology department for a medical secretary covering the PMB & OPH nursing clinics.The Medical Secretary post provides administrative and secretarial support within the Gynaecology Department.You must be enthusiastic and able to contribute to a busy department, delivering high level administrative...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    Trust Medical Secretary (NHS AfC: Band 3) - Endocrinology - Norfolk and Norwich University Hospitals NHS Foundation Trust Norfolk and Norwich University Hospitals NHS Foundation Trust – Norwich, Norfolk An exciting opportunity has arisen for a part time Trust Medical Secretary to join the Endocrinology & Diabetes Department. Are you methodical,...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen to become a part of the cancer team within the Gynaecology department.A friendly, enthusiastic, motivated, hardworking person is required to join our busy team as a Senior Medical Secretary.The Senior Medical Secretary post provides administrative and secretarial support within the Gynaecology Oncology Department.You must...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary We have an exciting opportunity for a Trust Medical Secretary to join our dedicated team within the Rheumatology department, based within Outpatients East Block at the Norfolk and Norwich University Hospital (NNUH). Our dedicated clinical team are at the forefront of innovation and work collaboratively as a multi-disciplinary team to strive...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary An exciting opportunity has arisen for a conscientious, enthusiastic, highly motivated and organised Trust Secretary to join the Norfolk and Waveney Urology Service. Urology is a busy and innovative specialty which treats problems of the urinary system and the genitourinary tract. This is a substantive post and will be based at Norfolk and...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary The Respiratory Medicine directorate has an exciting opportunity to join the diverse and friendly admin team as a Trust Medical Secretary. The forward-thinking and developing department incorporates new and exciting areas of interest including lung cancer, sleep, interstitial lung disease, emphysema, cystic fibrosis, oxygen, COPD,...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Job Title: Senior Trust Medical Secretary at Vascular Surgery DepartmentAbout the Company: Join the Norfolk and Norwich University Hospital, one of the largest NHS trusts in the UK, providing high-quality acute care for one million people in Norfolk and surrounding areas.This exciting opportunity involves working alongside administrative, medical, and...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    The Head & Neck Directorate office is based within Outpatients West at the Norfolk & Norwich University Hospital and covers ENT and Oral Health departments.An enthusiastic, motivated, hardworking, and flexible person is required to assist with the smooth running of this busy department. The post combines clerical and computer work. The postholder will be...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary The Radiology Department at the Norfolk & Norwich University Hospital has a vacancy for a highly motivated and enthusiastic admin professional to join our team as a Radiology Medical Secretary. This is an exciting opportunity to join our small team of secretaries. It is a varied and demanding role that would suit someone who is organised and...

  • Medical Secretary

    1 week ago


    Norwich, Norfolk, United Kingdom Trinity & Bowthorpe Medical Practice Full time

    Main duties of the jobOverview of our organisationAs a busy and dynamic GP Surgery, with two sites, teaching future medical students and undertaking NHS Research there is ample opportunity to learn and develop within the team.Job descriptionStudent Administration for trainee doctorsUndertaking various Medical Research projectsSecondary care referral...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Please refer to the Job Description for the full specification of responsibilities and requirements for this post. Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquires from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries,...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    Trust Medical Secretary - Renal (NHS AfC: Band 3) - Renal - Norfolk and Norwich University Hospitals NHS Foundation Trust Norfolk and Norwich University Hospitals NHS Foundation Trust – Norwich, Norfolk Fixed term contract/ secondment opportunity for 12 months Renal Medicine are very excited to have the opportunity to advertise for a Band 3 Medical...


  • Norwich, Norfolk, United Kingdom Blofield Surgery Full time

    Medical Secretary/SummariserTemporary15 hours per weekBlofield surgery are looking for an experienced medical secretary and summariser to work temporarily within the medical secretary team.At the core of our Practice values is patient care, satisfaction and team wellbeing and we believe a happy team equals happy patients As a medical secretary/summariser you...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    Trust Medical Secretary - Gastroenterology (NHS AfC: Band 3) - Gastroenterology - Norfolk and Norwich University Hospitals NHS Foundation Trust Norfolk and Norwich University Hospitals NHS Foundation Trust – Norwich, Norfolk The Gastroenterology department is committed to offering the best possible care to our patients and this requires dedication from...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary We are seeking an enthusiastic individual to look after two of our consultants within our department. The ENT (Ear, Nose, and Throat) department, also known as Otolaryngology, is a medical specialty that focuses on the diagnosis and treatment of disorders related to the head and neck. ENT specialists, are trained to address a wide range of...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary *This is a fixed term contract for 14 months* We as a Trust encourage and support your progression beyond your Apprenticeship and will be here to help We are very proud of our Apprentice success rates, with 92% of Apprentices successfully obtaining a substantive post within the Trust at the end of their Apprenticeship contract, and 98% of...

  • Medical Secretary

    1 week ago


    Norwich, Norfolk, United Kingdom Lawson Road Surgery Full time

    Lawson Road Surgery are looking for a Medical secretary to join our Teamthe job involves: Typing letters, reports and associated documentation as required by the GP's and management team Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Maintaining an accurate referrals database Processing...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    We are looking for a motivated and enthusiastic individual to join the Therapies Admin team, as a Directorate Secretary - specifically supporting the Therapies Business Unit admin team.Full time: 37.5 hours per week. Flexible work pattern Be part of a supportive team Opportunities for training and developmentTo support the delivery of a high quality, safe...