Systems Specialist

3 weeks ago


London, Greater London, United Kingdom Eze Castle Integration Full time

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe.

From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses.

More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.

At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by
our commitment to empowering our employees around the world.

The Opportunity:

What you will do:

  • Intermediate understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls
  • Microsoft Windows 7/8/10, Microsoft Office , Microsoft Server 2008R2201
  • Android/iOS configuration, troubleshooting and integration with MDM solutions
  • Intermediate experience with public cloud technologies with an emphasis on Office 36
  • Experience with cybersecurity concepts (Multi-Factor Authentication, Antivirus/Antimalware, Software Firewall, Web Filtering)
  • Advanced experience with hardware troubleshooting (desktop/laptop, printer, mobile device, network peripheral)
  • Experience deploying home networks including Cable/DSL/FIOS modems, firewalls, hardware and software VPN clients
  • Ability to perform patching and maintenance of systems
  • Experience with backup configuration and basic data recovery

Who you are:

  • College diploma or University degree in the field of Computer Science or equivalent field and/or related experience with 35 years of end user support
  • Exceptional written and oral communication skills
  • Exceptional interpersonal skills, with a focus on rapportbuilding, listening, and questioning skills
  • Motivated to pursue technical certifications and further education
  • Highly selfmotivated and directed, in a fastpaced team environment
  • Sharp attention to detail with proven analytical and problemsolving abilities.

Bonus points if you have:

  • Financial industry experience (Hedge Funds Private Equity, FoF)
  • Experience with Managed Service Providers
  • Experience with Market Data vendors like Bloomberg, Reuters, Factset
  • Understanding of IaaS, VDI and SaaS
  • Experience with virtualization software such as VMWare vSphere or Hyper-V
  • Basic understand of network troubleshooting (switching and routing, security ACL)
  • Advanced understanding of DNS concepts (name servers, public zones, record syntax, registrar management)
  • Technical certifications preferred
ECI's culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more If you believe you'd be a great fit and are ready for your best job ever,
we'd like to hear from you

Love Your Job, Share Your Technology Passion, Create Your Future Here
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