Education Services Officer

4 weeks ago


Manchester, United Kingdom Manchester Metropolitan University Full time

The Timetabling Service at MMU is a sector leading scheduling operation, providing personalised timetables to over 30000 staff & students.

It's location within Education Services enables the delivery of an end to end central record of the student journey, conjointly with the Curriculum Management, Student Services & Assessment Management directorates.

The Timetable Services team works closely with the academy to plan and deliver a responsive timetable within the framework of the existing estate.

Regular analysis of teaching space and curriculum data is used to inform the development of the current investment programme in capital resources, as well as

About you

You will:
- have excellent organisation skills with an eye for detail.
- have a high level of literacy and numeracy and strong analytical skills.
- be able to illustrate intermediate Excel and database interrogation skills.
- be a proactive and motivated team member who will work to continuously improve the service we deliver
- have a particular focus on the student experience, data quality and analytics.
- have excellent IT skills, able to pick up new processes and work across multiple software packages.
- be able to demonstrate evidence of building cooperative working relationships within a team and across the organisation as a whole.
- be able to demonstrate to problem identification and resolution skills.


Ideally you will have proven experience of timetabling in a large scale Higher Education environment (or equivalent scheduling & analytics experience).


At Manchester Metropolitan University, we are committed to supporting our staff in enabling them to undertake development opportunities in line with the needs of their role and work area, so a willingness to learn and develop is essential.


Working at MMU
Manchester Met is a great place to work, and you will be part of a great team.

We are ambitious for our staff and our services; and we recognise the key contribution our colleagues make in ensuring Professional Services at Manchester Met are recognised as an exemplar of best practice across the sector.


In addition to a great working environment, you will have access to the University facilities including sport, library, financial and health and wellbeing support and benefits.


We offer a range of benefits to employees, including a central location which is excellent for commuters, a generous annual leave allowance (25 days, plus Christmas Closure, plus Bank Holidays) a fantastic pension scheme, access to retail discounts and Employee Assistance Program, cycle to work scheme, electric car scheme plus many more rewards and benefits.


To apply


Please submit a CV and covering letter via our online portal, outlining how you meet the criteria included in the attached Job description.



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