Current jobs related to Customer Support Representative - London, Greater London - Wagestream

  • Customer Service Representative

    3 weeks ago

    London, Greater London, United Kingdom Law Support Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Law Support. As a Customer Services Advisor, you will be the first point of contact for our clients, providing exceptional support and assistance with a variety of queries.The ideal candidate will possess outstanding customer service skills, with a proven track record of...

  • Customer Service Representative

    3 weeks ago

    London, Greater London, United Kingdom Premier Work Support Full time

    Job Summary:Premier Work Support is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients and stakeholders.Key Responsibilities:Manage customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    London, Greater London, United Kingdom Premier Work Support Full time

    Job Summary:Premier Work Support is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients and stakeholders.Key Responsibilities:Manage customer inquiries and resolve issues in a timely and professional...

  • Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and social...

  • Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and social...

  • Customer Support Representative

    3 weeks ago

    London, Greater London, United Kingdom Onepilot Full time

    About OnepilotOnepilot is a leading provider of customer care and prospection outsourcing solutions. We empower e-commerce businesses to deliver exceptional customer experiences while streamlining their operations.Job SummaryWe are seeking a skilled Customer Support Representative to join our team. As a Customer Support Representative, you will be...

  • Customer Support Representative

    3 weeks ago

    London, Greater London, United Kingdom Onepilot Full time

    About OnepilotOnepilot is a leading provider of customer care and prospection outsourcing solutions. We empower e-commerce businesses to deliver exceptional customer experiences while streamlining their operations.Job SummaryWe are seeking a skilled Customer Support Representative to join our team. As a Customer Support Representative, you will be...

  • Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and other...

  • Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and other...

  • Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and social...

  • Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and social...

  • Customer Support Representative

    3 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and...

  • Customer Support Representative

    3 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and...

  • Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a skilled and empathetic Customer Support Representative to join our team at Lloyds Banking Group. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, helping them with their financial needs and resolving any issues they may encounter.Key ResponsibilitiesProvide...

  • Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a skilled and empathetic Customer Support Representative to join our team at Lloyds Banking Group. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, helping them with their financial needs and resolving any issues they may encounter.Key ResponsibilitiesProvide...

  • Customer Support Representative

    8 hours ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About this roleWe're looking for a talented Customer Support Representative to join our team at Lloyds Banking Group. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer service and support.Key responsibilitiesProvide high-quality customer service and support to our customers, responding to their queries...

  • Customer Support Representative

    5 hours ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About this roleWe're looking for a talented Customer Support Representative to join our team at Lloyds Banking Group. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer service and support.Key responsibilitiesProvide high-quality customer service and support to our customers, responding to their queries...

  • Customer Service Representative

    3 weeks ago

    London, Greater London, United Kingdom The Ivy Collection - Support Office Full time

    About The Ivy Collection - Support OfficeWe are a dynamic and growing restaurant group, committed to delivering exceptional customer experiences in our central hub in London's Fitzrovia. Our team is passionate about providing outstanding service, and we're looking for a skilled Customer Service Representative to join our team.Key Responsibilities:Deliver...

  • Customer Service Representative

    3 weeks ago

    London, Greater London, United Kingdom The Ivy Collection - Support Office Full time

    About The Ivy Collection - Support OfficeWe are a dynamic and growing restaurant group, committed to delivering exceptional customer experiences in our central hub in London's Fitzrovia. Our team is passionate about providing outstanding service, and we're looking for a skilled Customer Service Representative to join our team.Key Responsibilities:Deliver...

  • Customer Service Representative

    3 weeks ago

    London, Greater London, United Kingdom The Ivy Collection - Support Office Full time

    About The Ivy Collection - Support OfficeWe are a dynamic and growing restaurant group, committed to delivering exceptional customer experiences in our central hub in London's Fitzrovia. Our team is passionate about providing outstanding service, and we're looking for a skilled Customer Service Representative to join our team.Key Responsibilities:Deliver...

Customer Support Representative

4 months ago

London, Greater London, United Kingdom Wagestream Full time

Working Policy:
Remote

Salary:
£22, ,000 per year

Shift Pattern:
Working 5 days per 7 day week on a varying shift patterns.

Our Mission
Wagestream is on a mission to bring better financial wellbeing to frontline workers.


We partner with some of the world's most famous employers, like Bupa, Green King, Pizza Express, Asda and the UK's National Health Service, to give their teams access to fairer financial services - all built around flexible pay.

Over three million people can now choose how often they're paid, track their shifts and earnings, start saving, use budgeting tools, get free financial coaching, and access fairer financial products.

All in one financial wellbeing super-app.

Wagestream is unique:
VC-backed and growing at scale-up pace, but with a social conscience.

The UK's leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn 'premium' lower-income earners pay for financial services each year.


You'd be joining a team of over 160 passionate, ambitious people, growing in Europe and the USA, building a category-leading fintech product and all united by that same mission.


A day in the life of a Wagestream Customer Support Representative:

  • Communicating effectively and promptly with a variety of customers
  • Maintaining a positive and empathetic attitude toward customers at all times.
  • Knowing our product inside and out so that you can expertly answer customer inquiries.
  • Demonstrating keen problemsolving skills, the ability to think on your feet, and taking initiative.
  • Handling technical escalations, reproducing issues, and working with engineering to achieve resolution as required.
  • Working seamlessly with the customer success department, collaborating closely to ensure a holistic approach to assisting customers and delivering exceptional service throughout their journey with our product.
  • Working closely with the team, management, as well as crossfunctionally with other departments to ensure we create and deliver effective, efficient, and meaningful support experiences for our customers.

Requirements:


We are seeking individuals who possess a strong enthusiasm and eagerness to learn, with a dedication to providing our exceptional users with an optimal product experience.

Previous experience working within a financial regulated environment is highly advantageous, and while we will provide comprehensive training, having an interest in technology and a proactive attitude towards learning are essential attributes.


Benefits:

  • 25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any adhoc childcare/family/caring needs
  • 10 days Annual Leave Buy-Back scheme for if you'd like some additional time off
  • 12 weeks paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service
  • Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments
- £250 home office allowance to make WFH comfortable

  • Brand new equipment from the latest Apple MacBooks to 34" curved monitors at Wagestream HQ
  • Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth
  • After a long weeks' work, join us in undoing it all with a membership to the Wine Society. (the also do Gin and Beer) for employees with over 12 months service.
  • The best benefit of all, access to Wagestream
  • Access to Salary Sacrifice Scheme
  • Ben THE Benefits marketplace.
Choose the benefits you want, when you want. Pay less tax, receive more value

Additional:

  • Additional Pension Payments
  • Workplace nurseries
  • Cycle to Work
  • Gym memberships
  • Medical or Life Insurance
  • Healthcare cash plans, etc
  • At Wagestream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Wagestream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status._