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Volunteer Receptionist

3 months ago


Guildford, Surrey, United Kingdom Shooting Star Children's Hospices Full time

This Volunteer role is required to assist in reception on Tuesdays 1pm-5pm at our Children's Hospice, Christopher's (Christopher's, Old Portsmouth Road, Artington, Guildford, GU3 1LP).

The volunteer needs to have a friendly, approachable manner providing a warm welcome to all our visitors whilst maintaining boundaries and confidentiality.


Key responsibilities

  • To greet families and visitors personally and appropriately at the reception area.
  • To ensure staff and volunteers sign in and out of the fire register.
  • To ensure all families and visitors sign in and wait in reception until collected by a member of staff.
  • To receive telephone calls via the computerised switchboard, maintain politeness and confidentiality at all times. Answering queries and forwarding calls as appropriate.
  • To undertake various administrative tasks and assist with adhoc tasks.

Skills

  • Basic computer skills previous use of MS Outlook, Word and Excel.
  • A warm, friendly and approachable manner.
  • Telephone experience.
  • Dependable and punctual.
  • Regular weekly availability, current vacancy Tuesdays 1pm 5pm

Job Types:
Part-time, Volunteer

Expected hours: 4 per week

Work Location:
In person