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Broadcast Support Engineer MAM and Post Production
3 months ago
Every great story has a new beginning, and yours starts here.
Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
The Team and the Technology
You'll be working within the WBD Technology & Operations (T&O) team, primarily supporting the EMEA Sport portfolio of channels, broadcasting top flight sporting events from around the world on Eurosports and TNT Sports.
As Warner Bros. Discovery Inc's portfolio continues to grow around the world and across platforms, the Technology & Operations (T&O) team is building media technology and IT systems that meet the world class standard for which Warner Bros. Discovery is known. T&O builds, implements and maintains the business systems and technology that are critical for delivering Warner Bros. Discovery's products, while articulating the long-term technology strategy that will enable Warner Bros. Discovery's growing pay-tv, digital terrestrial, free-to-air and online services to reach more audiences on more platforms.
WBD are striving to be the leaders in cutting edge broadcast technology. The Broadcast Engineer will be working on state of the art Media Asset Management (MAM) and Post Production systems, with teams based in both Paris and London, which host all European countries on a centralised hybrid on-premise and cloud platform. If you're excited by working with new technologies and want to be part of a dynamic, international team, come and join us at the heart of the sports channel that broadcasts in 21 languages Responsibilities...We want you to become an expert in WBD MAM & Post Production systems, understanding the technology and the operational context in which they are used.
But it's not just about what you know, it's about how you operate... Importantly, you will develop strong, trusted relationships with the operation and other support tiers, building overall confidence in the support team's ability to keep content on air and drive improvements.
Support Delivery
Your primary responsibility will be to provide support to WBD Sports operations.
- Incident Management: You will apply your expertise to solve urgent incidents escalated from lower support tiers, communicating progress effectively and coordinating with other teams as required.
- Problem Management: Post incident, you'll follow up to ensure that underlying problems are addressed.
- Maintenance: You'll take responsibility for the global health of our key systems, performing regular system maintenance activity and executing upgrades to keep systems functioning or to deliver technical and operational improvements.
Project Delivery
You'll also have the opportunity to work on significant elements of project delivery alongside the Tier 3 team, taking responsibility for planning and executing key deliverables.
- Requirements Capture: You'll gather workflow requirements from users and technologists in all WBD Sports, TNT Sports and Eurosport offices.
- Design & Delivery: You'll take responsibility for drafting designs, centralised workflows, project plans and engineering documents as well as delivering and testing those system changes.
- Change Management: You'll support users with key information and guidance on system changes and help them as they transition into service.
Times and Locations
To support this dynamic environment, you'll need to be where the action is...
- Shift work will be required for this position, including evenings, weekends, on call and occasional night shifts depending on sporting events.
- This role will be predominantly on site in West London (Chiswick and Stockley Park), but will allow for some home based shifts.
- There is some opportunity for occasional international travel.
Qualifications...
Essential :
- Experience with Media Asset Management (MAM) systems or Post-Production tools
- Experience in Broadcast Technology in either a Support or Engineering role
- Good understanding of IT technologies and the associated challenges (network, virtualization, storage, cloud services, security...)
- Excellent troubleshooting, analytical and problem-solving skills
- Strong communication skills
- Ability to work well under pressure
- Effective team player
- Openness to constant technological developments
Ideal :
- BSc/BA degree (visual/sound or media engineering) or comparable demonstrable professional qualification in the field of (LIVE) TV and digital media
- Experience in Sport, News, Production and Documentary environment
- Practical experience of basic/script development AWS
- knowledge Micro-services knowledge
Beneficial :
- French language skills (not mandatory)
How We Get Things Done...
This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
The Legal Bits...
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at #J-18808-Ljbffr