![West Midlands Trains](https://media.trabajo.org/img/noimg.jpg)
Station/platform Assistant
1 week ago
Station Assistant (Platform)
***
Duration: Full-time Permanent
Grade:
Station Staff - Band B Station Staff
Location:
Worcester Foregate Street
Hours: 35 per week
The Role:
We are seeking a Station Assistant to provide a safe and efficient train despatch and platform service to ensure that all activities are carried out safely.
What does the job involve?
- Responsible for care of all despatch equipment
- Make decisions regarding train despatch based on training provided, safety requirements and West Midlands Trains policy.
- Make decision regarding provision of service to West Midlands Trains customers based on West Midlands Trains policy and management guidance
- Ensure compliance with all safety responsibilities as detailed in the appropriate Safety Responsibility Statement.
- Ensure compliance with the requirements of the Health & Safety at Work Act
- Ensure the safe and timely despatch of trains
- Ensure high levels of customer service are provided
- Ensure customers are provided with the available accurate and timely information
- Ensure own safety and that of others at all times
- Comply with all appropriate rules and regulations
- Comply with Rule Book, and other appropriate instructions and standards
- Announce train arrivals and departures where required
- Maintain a record of delays, replatforming and other events affecting the train plan as required
- Proactively ensure that information is communicated within the station team and to other locations as appropriate
- Assist with disabled passengers as required
- Carry out Fire and security checks in line with current risk levels and maintain a high level of security vigilance at all times
- Conduct station cleaning duties, and make the station safe, presentable and welcoming to customers where required
- Ensure posters are displayed on the station, replacing any which are faded or out of date where required
- Deal with all lost property at the station according to station guidelines
- In an emergency situation follow the Rulebook requirements in terms of reporting an incident and respond to the incident in accordance with training provided.
- Ensure that the station environment is kept safe for all users in all weather conditions, including undertaking winter weather precautions where required
- Report all defects arising at the station according to the fault reporting procedures
- Monitor CCTV where required
What skills and experience do I need to do the job?
- Customer focused
- Efficient and calm
- Polite and friendly
- Flexible to the requirements of the job
- Good communication skills
- Able to use own initiative when appropriate
- High standard of personal presentation
- Numerate and literate
- Honest
- Computer literate
- Able to learn legislation that affects the role
What are the salary and benefits?
- Salary £21,504 per annum rising to £25,392 per annum after 6 months probation + excellent benefits
- Final salary pension one of the best pension schemes available
- Free travel on all our trains and those of other train companies within our parent group company for you, your partner and any dependent children
- 75% off all other train company travel tickets
- Retail discounts
- Career development opportunities
Applications will be considered from colleagues with 6 months experience in current role and a full check of absence and disciplinary records.
-
Station Assistants
2 weeks ago
Worcester, Worcestershire, United Kingdom Adecco Full time_We have an exciting opportunity to join our stations team for the Cheltenham Races in March_Adecco UK are currently seeking committed and Safety conscious staff to work at Worcestershire Parkway Station.Our Station Assistants, will provide a First-class service to our customers whilst ensuring their safety at all times.Location: Worcestershire train...
-
Customer Sales Assistant
1 week ago
Worcester, Worcestershire, United Kingdom FirstGroup Full timeWho are we?GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to...
-
Voids Inspector
1 week ago
Worcester, Worcestershire, United Kingdom Platform Housing Group Full timePlatform Property Care now have a great opportunity for an experienced Housing Voids Inspector to join the Voids team located in Worcestershire and Gloucestershire to support their ambitious plans to grow their internal team.What could you be doing?Putting our customers first you will ensure timely inspections of Void properties accurately specifying works...
-
Novacom II Platform Manager
2 weeks ago
Worcester, Worcestershire, United Kingdom EUROPEAN SPACE AGENCY Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Directorate: Directorate of Connectivity and Secure Communicati The NOVACOM II Platform Manager in the NOVACOM II Project within the Partnership and Opportunity Satellites Programme in the Connectivity and Secure...
-
Customer Service Assistant
1 week ago
Worcester, Worcestershire, United Kingdom West Midlands Trains Full time£21,504 raising to £25,392 after successful completion of probationAs part of the Abellio Group, West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway.We are committed to delivering a safe and reliable train service, by...
-
Multi Channel Marketing Apprentice
2 weeks ago
Worcester, Worcestershire, United Kingdom The Development Manager Ltd (TDM) Full timeOpportunity informationSalary £12675 per yearDuration 20 monthsAdvert closing date 05/07/2024DescriptionHere at Universal Displays we are looking for a creative and enthusiastic apprentice to join our team You will be involved in all aspects of marketing, such as digital, social media and website management.You'll create campaigns, update our social media...
-
Assistant Care Worker
2 weeks ago
Worcester, Worcestershire, United Kingdom City & County Healthcare Group Full time £13Care Assistant Hourly rate: £12.80 per hour plus mileage Shifts: Days With a career as a Care Assistant at Eclipse, part of City & County, every day will be different to the next. Enhanced occupational maternity and adoption pay ~ Enhanced occupational paternity pay entitlement ~ Pension scheme ~ Benefits and wellbeing platform ~28 days annual leave (pro...
-
Housekeeping Assistant
2 weeks ago
Worcester, Worcestershire, United Kingdom Sanctuary Group Full timeHousekeeping AssistantJuniper House Residential Care Home, 2 Oak View Way, St Johns, Worcester, Worcestershire, WR2 5FJ£11. 49 per hour40 hours per weekWhy work for us?We spend so much time at work don't we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let's have some fun while we're at work, support each other and...
-
Housekeeping Assistant
2 weeks ago
Worcester, Worcestershire, United Kingdom Sanctuary Care Full timeLocation: Worcester, Worcestershire, GB, WR2 5FJ- Department: Health and Social Care (Catering and Hospitality S- Operation: Sanctuary Care- Closing Date: 5/7/2024- Salary: Requisition: 218423Housekeeping AssistantJuniper House Residential Care Home, 2 Oak View Way, St Johns, Worcester, Worcestershire, WR2 5FJ£11.49 per hour40 hours per weekWhy work for...
-
Housekeeping Assistant
2 weeks ago
Worcester, Worcestershire, United Kingdom Sanctuary Group Full timeHousekeeping Assistant Juniper House Residential Care Home, 2 Oak View Way, St Johns, Worcester, Worcestershire, WR2 5FJ £11.49 per hour 40 hours per week Why work for us? We spend so much time at work don't we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let's have some fun while we're at work, support each...
-
Care Assistant
2 weeks ago
Worcester, Worcestershire, United Kingdom Sanctuary Care Full timeCare AssistantJuniper House Residential Care Home, 2 Oak View Way, St Johns, Worcester, Worcestershire, WR2 5FJ£11.78 per hourFull and part time hours availableWhy work for us?We spend so much time at work don't we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let's have some fun while we're at work, support each...
-
Care Assistant
2 weeks ago
Worcester, Worcestershire, United Kingdom SCRT Homecare Full timePosted Reference:REF1535ZLocation:WorcesterSalary:£675 - £750 per weekEclipse Homecare Limited:Worcester:Company Description: Location: WorcesterPay Rate:£ per week plus 35p mileage/paid travelShifts available:3 weeks per monthAccess to vehicle required:Access to vehicle required due to geographical location of roleWhat we offerWe're creating brighter...
-
Live in Care Assistant
1 week ago
Worcester, Worcestershire, United Kingdom Eclipse Homecare Limited Full timeCompany Description: Location: WorcesterPay Rate:£ per week plus 35p mileage/paid travelShifts available:3 weeks per monthAccess to vehicle required:Access to vehicle required due to geographical location of roleWhat we offerWe're creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a Care...
-
Assistant Branch Manager
2 weeks ago
Worcester, Worcestershire, United Kingdom RA Bennett Full timeAssistant Branch Manager OTE: £35,000 - Uncapped Commission, Career Progression, Company Car/Car Allowance We're looking for a highly motivated Assistant Branch Manager - Estate Agent to help lead our fantastic residential sales team in Worcester working in our well known RA Bennett estate agency. This is a great opportunity Estate Agent looking...
-
Assistant Branch Manager
4 weeks ago
Worcester, Worcestershire, United Kingdom RA Bennett Full timeJob DescriptionOTE: £35,000 - Uncapped Commission, Career Progression, Company Car/Car AllowanceWe’re looking for a highly motivated Assistant Branch Manager - Estate Agent to help lead our fantastic residential sales team in Worcester working in our well known RA Bennett estate agency.This is a great opportunity Estate Agent looking for progression and...
-
Assistant Branch Manager
2 weeks ago
Worcester, Worcestershire, United Kingdom Connells Group Full time £35,000This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. OTE:£35,000 -Uncapped Commission, Career Progression, Company Car/Car Allowance We're looking for a highly motivated Assistant Branch Manager - Estate Agent to help lead our fantastic residential sales team in Worcester working in our well known RA...
-
Night Shift Worker
1 week ago
Worcester, Worcestershire, United Kingdom PollyPhil Family Stores SPAR Clerkenleap Full timeJob descriptionWe are a family run SPAR shop/ESSO filling station based in Broomhall, Worcester. We are looking for an enthusiastic, flexible and friendly sales assistant to join our team and work 2 nights a week, maybe even more.Duties will include but not limited to:Serving the public Cash Handling Stock Replenishment Cleaning Food To Go preparationShifts...
-
Bank Ophthalmic Assistant
1 week ago
Worcester, Worcestershire, United Kingdom Newmedica Full timeWHO ARE WE?Who are we? Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have...
-
Worcester, Worcestershire, United Kingdom Hand Picked Hotels Full timeYou make it Hand PickedEstablished by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK - comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax,...
-
Business Development Assistant
2 weeks ago
Worcester, Worcestershire, United Kingdom Spire Healthcare Group Full timeBusiness Development Assistant | Marketing | Sales | Engagement | Worcester | Full Time | Permanent | From £24,000 plus Excellent BenefitsSpire Healthcare are looking for a Business Development Assistant to provide a range of support functions across the business development landscape including Marketing, Sales and Engagement. The role will support the...