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Lead Business Analyst

4 months ago


London, Greater London, United Kingdom Ofcom Full time

Management Level:
Fixed Term (Fixed Term)
01 on 7th June, we advise that you submit your application by midnight of 6th June.
The ICT Business Analysis Team is a key interface between ICT and the other Groups in Ofcom.

The team represents colleague needs through the full lifecycle of the project, focusing on building and leveraging strong relationships within ICT and across Ofcom.

The team ensures a thorough understanding of the business needs and helps to agree on the scope and prioritization of these for delivery.

The team is the 'voice of the customer' throughout the project and ensures that the requirements are met by supporting the user acceptance testing during the later stages of the project.

The team is also involved in change and adoption activities to ensure successful new systems and business processes are successfully used.

This is a fixed-term maternity cover role needed to work alongside a Senior BA to provide strategic capability responsibility in building a specialist team of BAs.

The Senior BA will focus on managing the team of Business Analysts on a daily basis, while this role is needed to define best practices, develop standards, evolve and improve the approach to business analysis.

This role will help ensure that the BA team supports Ofcom colleagues in the best way and provides a delivery support function to the team.

Building a specialist team that is a centre of expertise in this field
Developing standards and guidelines for business analysis and business process improvement
Leading new approaches to business analysis, focusing on Agile/DevOps and continuous improvement.
Continually evolving and improving the approach to business analysis in line with industry best practice
Building relationships with key business areas and within project functions
Supporting the development of the project business case and driving the associated governance required for project approval
Supporting the ICT Programme Director in managing the future projects pipeline
Providing overarching support to BAs on projects with regards to deliverables and tasks required
Resource and capacity planning, working with the Senior BA and Programme Leads
Providing support to the business functions across Ofcom to analyze and capture business and process requirements for all IT-related business, financial, spectrum, and operations systems
Interfacing with the Business Solutions Architecture team and our delivery partners to ensure that the business requirements are understood, and the architecture, design, and development can progress
Developing test plans for user acceptance and system testing and supporting the ICT Test Manager to ensure that all functional and system testing is planned and executed
Knowledge of Business Analysis tools and techniques
Knowledge of Project Management methodologies including Waterfall, Agile (Scrum), DevOps, Lean Six Sigma
Significant experience as a Business Analyst is required
Experience of testing, UAT, Systems, Test scripts
Sound knowledge of ICT best practices, standards, and frameworks, such as ITIL
Office 365 (all applications)
Salesforce
Spectrum Management Systems - SMS
AI and Data Analytics
Project & Portfolio Management systems

Business Analyst qualification such as BCS Business Analysis Diploma qualified or CBAP certified
Agile and/or Dev Ops certified
ITIL qualification, foundation (Desirable)
Ability to manage own time and obtain information from the project team
Forward-looking perspective on business requirements and ICT capacity to help manage project demands and prioritization effectively.
Proven track record of delivering high-quality ICT solutions within time and budget constraints.
Demonstrated experience in managing or leading multiple ICT projects simultaneously, from planning and design to implementation and evaluation

To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK.

We aim to recruit from the widest pool of candidates possible - no matter your social background, ethnicity, sexual orientation, gender or disability.

Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options.

From day one, we champion flexible work arrangements to accommodate individual needs.
As a Disability Confident employer, we offer interviews to disabled applicants who meet essential criteria for advertised roles.