Aftersales Executive

2 weeks ago

Macclesfield, Cheshire East, United Kingdom SuperBike Factory Full time

Hours: 40 per week

Shift Pattern: 5 Days from 7

Company background


Backed by one of the most successful private equity houses in Europe, this is an exciting time to join an organisation at the start of a transformational period of growth.


Aftersales Executive Responsibilities

  • Maximising profitability through the sale of our additional products (Warranty, Paint Protection, Tyres, and Trackers)
  • Delivering outstanding, 5star service for every customer that means going the extra mile especially throughout the aftersales process.
  • Maintaining and updating customer accounts, ensuring that each customer has been contacted and is aware of our aftersales products.
  • Being a proud and passionate ambassador of SuperBike Factory.
  • Selling the right sales packages for individual customers, with integrity and professionalism at the top of your list.
  • Building and maintaining lasting and honest relationships with customers through every step of the sales process.
  • Meeting monthly sales targets and customer experience standards.

What we're looking for in our Aftersales Executive

  • Experience of working in a busy sales environment
  • The ability to build strong working relationships with your customers
  • A passion to deliver outstanding customer service
  • Drive to achieve your goals and the goals of the business
  • Motorcycle knowledge is beneficial, although not essential

Benefits

  • Netflix Membership
  • The Dining Group Discount Card
  • Gymflex Benefit
  • Group Life Assurance 4 x salary 15% Staff Discount on Accessories
  • Staff Discounts on SBF Bikes
  • Salary Sacrifice Pension Scheme
  • Cycle to Work Scheme
  • Health Care + Wellbeing Benefits, Bereavement counselling, Critical illness support, Legal support, Cancer support, Fitness plans and nutrition advice, Physiotherapy +Mental Health Consultation, 24/7 Employee Doctor Help Line

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