Bilingual Sale Co-ordinator

1 week ago


Liverpool, Liverpool, United Kingdom Frank Wills Recruitment Ltd Full time

Bilingual Sale Co-ordinator

Liverpool


Our well-established client is looking to recruit a
Bilingual Sales Co-ordinator to Join an established Customer Service and Sales Team.

We are ideally looking for an individual who can demonstrate experience in customer service and is fluentin English and any European Language (written and oral).


The role would suit a highly self-motivated and confident individual who is looking to gain an opportunity to use their Language skill set.

You will be responsible for managing a portfolio of existing clients as well as upselling products and services toyour client base across UK and throughout Europe.


Main duties and responsibilities

  • Acting as part of the sales team dealing with requests and orders from customers across UK and Europe.
  • You will manage every aspect of the customer journey from placing their order through to receiving their goods. You will also provide an aftersales service ensuring all issues are dealt with efficiently and according to company policy.
  • Plan and prioritise workload according to company timescales and customer expectations.
  • Develop sales and product knowledge/skills throughout ongoing training within the company.
  • Develop and maintain your knowledge of the industry via digital publications and social media.
  • You will be expected to proactively look for leads and have the ability to follow up any customer leads and develop into new business opportunities.
  • Maintain and develop new and existing customers ensuring that you take every opportunity to bring in new customers and maintain established relationships.
  • Manage language and communication translations issues as necessary and as required to enable effective and efficient relations and distribution of exported material.
  • The company and its management team may well ask you to carry out other duties and tasks on an ad hoc basis, you will be expected to carry out these duties and tasks within any time frame laid down for that activity.


This is an excellent opportunity for anyone looking to work within a commercial-focused role based in an organisation that can offer development and stability.

We are looking for highly driven and customer-focused professionals who want to succeed withina target-driven environment.

You will receive specific training to enable you to carry out the tasks and duties expected, along with building your knowledge of the company portfolio to upsell effectively.


Key Skills

  • Ability to build and maintain strong relationships internally and externally
  • Proficient in using Microsoft, Word, Excel and outlook
  • Working to tight deadlines and achieving company targets
  • High level of attention to detail with excellent written skills (English and European Language)
  • Fluent in a European language essential


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