Apprentice Leisure Attendant

2 weeks ago

Northwich, Cheshire, United Kingdom Brio Leisure Full time

Hours of work: 37 hours per week

Contract Type:
Temporary up to 18 months

Salary:
Rates starting at £5.28
per hour

Closing date:
Tuesday 27th February 2024

Just finished your studies but unsure what you want to do next?

Do you have a passion for swimming and/or sports and would like the opportunity to have career within leisure but have little or no work experience? If 'yes', then an apprenticeship route may be the best for you
This is an exciting job role working in one of our busy leisure facilities. No two days are the same and you will often be the first point of contact for our customers.

Main responsibilities:

  • Supervise members of the public in the swimming pool and all leisure areas. Respond in accordance with Pool Standard Operating Procedures and within the guidelines of statutory training. You will attend statutory training on a monthly basis.
  • Assist the Duty Manager in supervision including training of leisure staff and work experience colleagues.
  • Ensure the building's security, opening/locking up all public areas as per the facility programme.
  • Control, assist and ensure the safety of customers using the facilities.
  • Act as lifeguard and make use of lifesaving skills to rescue bathers in difficulty, in accordance with swimming pool procedures. Administer first aid as required.
  • Provide a high level of customer care at all times, answering queries, directing our customers and responding to complaints.
  • Control the behaviour of centre users in accordance with centre instructions.
  • Set up and take down sports equipment as required for various events and sports activities in different parts of the centre.
  • Move furniture and equipment in and out of stores and about the building as required.
  • Undertake cleaning duties including cleaning the pool bottom, pool surrounds, footbaths, etc.
  • Check shower and toilet areas for serviceability, damage or evidence of misuse and take appropriate action when necessary.
  • Assist in the evacuation of the building by carrying out specific procedures in the event of fire, bomb alerts or other emergencies.
  • Ensure company policies relating to National Operating procedures and Emergency Action Protocols are adhered to.
  • Carry out any other duties required by the Duty Manager, within the scope of the post.

Essential Skills

  • Excellent swimming ability
  • Good communication and organisational skills
  • Positive and enthusiastic approach

Personal Qualities

  • Willingness to learn
  • Reliable and well organised
  • Adaptable, flexible and able to multitask
  • Able to build working relationships with a wide range of people
  • Can act on own initiative
  • Capable of managing a varied and demanding workload
  • Must have the right to work in the UK
  • Must not be in any other form of education
As part of the apprenticeship, you will receive a NPLQ, Gym Instructor and Swim Teacher qualifications. On successful completion you will receive a CPD - example PT Instructor/Fitness qualification.

Rewards and benefits:

  • Enjoy 25 days of annual leave per year, which increases to 30 days after 5 years of continuous service.
  • Free Brio Leisure gym membership allowing you to use our gym, fitness and swim facilities.
  • Explore exclusive discounts through the 'Brio Staff Shop' benefits platform, spanning a variety of retail shops, travel, cinema tickets, and more.
  • Free uniform & DBS check (if required)
  • Reimbursement for car mileage at 0.45p per mile and bicycle mileage at 0.25p per mile.
  • Benefit from enhanced maternity and paternity leave.
  • Favourable pension scheme
  • Access the Employee Assistance Programme for free, providing confidential 24/7 support for various personal matters, from debt management to assistance for new parents.
  • Contribute to your local community with three paid volunteering days per year because we believe everyone should play a part in making a positive impact to the community.
  • Enjoy discounts on food and drink at our onsite café during working hours.

Our Values:

Investing in People - We develop our team, who are knowledgeable with a can-do attitude

Inclusive:

  • We are nondiscriminatory, accessible, engaging and welcoming to everyone

Supportive - We are caring and passionate about making a difference

Integrity - We build trust through transparency, accountability and collaboration

Innovative - We encourage ideas and creativity through achieving positive commercial and social impact

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