Team Leader

6 days ago


Leeds, Leeds, United Kingdom Headway Recruitment Full time
Team Leader


My client a local HR Advisory business have an opportunity for a Team Leader to Lead and be an escalation point for a team of Note/Minute takers taking notes in virtual HR meetings.

You will also be required to facilitate the meetings and the QA checks as and when required.

Shift patterns

1: Monday - Sunday 6am -6pm

2: Monday - Friday 6pm 12am

3: Monday - Friday 9am pm

The role of Team Leader will involve:

  • Co-ordination of a team of administrative based roles including Note Takers and Quality Assurance roles for formal meetings.
  • Meetings will be held remotely using computer software (e.g. Microsoft Teams).
  • Supporting and covering note taking and QA activity where needed: Must be competent in capturing the notes 'in the moment' and asking for information to be repeated where required. Notes must be captured accurately and in a timely manner.
  • Helping check and process notes where needed completing the QA Process.
  • Holding a daily briefing call with the team to go through the tasks for the day.
  • Escalating any issues or concerns to the Project Manager as appropriate.
  • Attention to detail and picking up any quality issues to be escalated to the Project Manager as appropriate.
You will be supporting the Note Takers and QAs with the following and be required to facilitate when required.

Note Taker

  • Taking notes for HR meetings for an external client
  • Meetings will be held remotely using computer software (e.g., Microsoft Teams)
  • Must be competent in capturing the notes 'in the moment' and asking for information to be repeated where required.
  • Notes must be captured accurately and in a timely manner.
  • Completed notes to be shared with the HR administrative team for final review and processing (QA)
  • Escalating any issues to the Team Leader as appropriate
Quality Assessor

  • Key role supporting the note taking activity captured within formal meetings.
  • Quality check of meeting notes prior to issuing meeting notes to client.
  • Primarily checking notes for grammar and spelling issues.
  • Meetings will be held remotely using computer software (e.g., Microsoft Teams)
.

  • Able to support at short notice to cover note taking for meetings where required.
  • Must be competent in capturing notes 'in the moment' and asking for information to be repeated where required.
  • Notes must be captured accurately and in a timely manner.
  • Completing final review and processing of all notes.
Escalating any issues to the Team Leader as appropriate

Additional requirements:

  • Must have own laptop.
  • Must have access to internet, with stable/reliable connection.
  • Must have own phone.
Headway Recruitment is acting as an Employment Agency in relation to this vacancy.
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