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Residential Hub Worker Portfolio Lead

3 months ago

Norwich, Norfolk, United Kingdom Norfolk County Council Full time

Permanent contract | full-time 37 hours per week | £32,076 to £33,945 per annum plus weekend enhancements and sleep in payments (Grade H) | Norwich

Residential Hub Worker Portfolio Lead
Children's Services

Residential - New Roads Service


We have ambitious plans to shape how we work with families, placing practitioners and relationship-based practice at the heart of what we do.

Through Vital Signs, our vision for Children in Norfolk, we work with whole family networks and across the whole system to support families to build on their strengths and to achieve the best possible outcomes.


We bring systemic change to working with the hardest to reach young people, engaging and placing adolescents, and fundamentally challenging traditional methods of practice and theoretical thinking.

Bringing together a team of specialists through a central hub, our new model is designed to provide intensive short-term interventions to prevent entry into care, escalation to long term care, prevent placement breakdown or facilitate placement step downs.


We are looking for 1 full time Residential Hub Worker Portfolio Lead to proactively provide the support and interventions families and young people need so they can achieve the best possible outcomes in life.

You will contribute to the care planning process by participating in statutory reviews, planning meetings, and progress meetings, will undertake 'sleep-in' duties on a rota basis and will provide outreach support for young people and families.

You will be involved in the induction and mentoring of new staff, providing expertise and guidance.


With an NVQ level 3 in Health and social Care, you will have previous experience of direct work with families and young people.

You will evidence the ability to form effective relationships with young people, be a good listener, have patience, understanding, humour and passion to support young people within the No Wrong Door service.


This is a great opportunity to be part of our exciting new service, connecting and engaging with young people to support them to achieve the best possible outcomes in life.

Please contact Susan Lovelock, Team Manager or Jayne Matthews, Deputy Manager, Norwich Hub on for further information.


Before you apply, we recommend reading the full
Job Description and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement with the ability to buy and sell leave
  • Health and Wellbeing services including fasttrack physiotherapy and a free counselling service
  • Flexible working opportunities including flexitime, part time, remote and hybrid working dependent on your job role and business need.
  • Financial benefits such as:
- ' Norfolk Rewards' our employee discount programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
  • A payment if you refer someone you know to a hard to fill job.
Tax efficient ways of getting extra pension, new bikes and electric cars.

You can find information on our Terms and Conditions here.

Closing date for redeployees to receive priority consideration: 20 June 2024

Closing date: 27 June 2024


We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage.

Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk.

Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents.

We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.


We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.


We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.