General Practice Assistant

2 weeks ago


Hove, Brighton and Hove, United Kingdom Goldstone PCN Full time

General Practice Assistant (GPA) Job Description

Job Title
General Practice Assistant (GPA)

Hours
37 hrs per week

Contract

Pay scale
21, ,177

Line Manager
Practice Manager

Job Summary


A GPA will support the General Practice /General Practitioners smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the General Practice /General Practitioners freeing up their time to focus on the patient.


Duties

  • Sorting all clinical post and prioritising for the General Practice /General Practitioners in terms of actions. Signposting some post to others such as clinical pharmacist etc.
  • Extracting all information from clinical letters that needs coding and adding to notes
  • Arranging appointments, referrals, tests and follow up appointments of patients
  • Preparing patients prior to going in to see the General Practitioners, taking a brief history and basic readings in readiness for the appointment.
  • Dipping urine, taking blood pressure, ECGs & phlebotomy
  • Completing basic (nonopinion) forms and core elements of some forms for the General Practitioners to approve and sign such as insurance forms, mortgage, benefits agency forms etc
  • Explaining treatment procedures to patients
  • Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
  • Support the GP with immunisations/wound care

Confidentiality

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this Job Description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety
The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to Practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified

Equality and

Diversity

  • Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is nonjudgmental and respects their circumstances, feelings priorities and rights.
  • Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is nonjudgmental and respects their circumstances, feelings priorities and rights.

Personal/

Professional

Development

  • Post holder must hold a GP Assistant Certificate qualification or be prepared to work towards one.
  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
  • Attend all relevant annual updates
  • Inform their line manager of any concerns regarding GPA role and any professional development needed
  • Be aware of own professional boundaries and what to do when you have reached them

Quality
The post-holder will strive to maintain quality within the Practice, and will:

  • Alert other team members to issues of quality and risk
  • Work to practice protocols
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by

  • Assistant Manager

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one...


  • Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Job Description We're recruiting for Assistant Propositions Manager to join us. Supporting key activities within the Product & Propositions Development team, you'll ensure our products are fit for purpose; meet customer needs and stand up to regulatory scrutiny. You will be responsible for producing accurate MI, compiling key risk documents and...


  • Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Job Description We have a fantastic opportunity for an Information Security GRC Analyst to join us in Hove on a 12 month fixed-term contractYou'll support the Head of Information Security and Information Security Manager in working in a supportive team to provide oversight of all Information and Cyber Security Governance, Risk and Compliance activities...

  • Lead Developer

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Job DescriptionWe are in search of a skilled Lead Developer who will be responsible for creating software to handle PRT pension administration calculations for the company. The development work mainly involves C#, but the ideal candidate should also be familiar with other technologies such as Java, C++, Python, VBA, and shell scripts.Responsibilities:Work...


  • Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Securing pensions over the long term can be a challenge for many businesses. Our ambition at Legal & General Retirement Institutional (LGRI) is to help companies and pension scheme trustees honour their defined benefit pension promises to their employees. We're helping companies settle their pension liabilities so they can focus on growing their businesses,...

  • SaaS Technical Lead

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Job DescriptionHelping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the...

  • SaaS Technical Lead

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need,...

  • Ost Consultant

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Your role at a glanceYou will maintain scheme data and administer and update individual member records, handling all aspects of customer claims work in an efficient and effective manner to the satisfaction of our customers. You will also assist the LGR CSS Retirement team by providing support and training when necessary to ensure accurate and timely...


  • Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Company DescriptionLife can be unpredictable at times, and having a solid plan in place is crucial. At Legal & General Retail, our goal is to assist customers in preparing for the unknown, securing their financial future, and safeguarding what truly matters to them. We have consolidated our protection, retirement income, savings, lending, advice, fintech,...


  • Hove, Brighton and Hove, United Kingdom Legal and General Full time

    We have a fantastic opportunity for an Information Security GRC Analyst to join us in Hove on a 12 month fixed-term contractYou'll support the Head of Information Security and Information Security Manager in working in a supportive team to provide oversight of all Information and Cyber Security Governance, Risk and Compliance activities and issues for the...

  • Cloud Technical Lead

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Company DescriptionHelping millions of people worldwide to manage their savings, retirement plans, and life insurance involves a dedicated team of professionals. At L&G Group functions, our tech and digital teams, Group Finance, HR, Risk, and Corporate Comms work tirelessly to provide essential support services for Legal & General both in the UK and...

  • Personal Assistant

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Investment Management Full time

    Reference VN26009Role Type PermanentLocation Hove or LondonSalary Competitive, plus bonus and benefitsClosing Date 4 July 2023Your role at a glance To provide a proactive and professional PA service to a Director and other leadership team members as required within Group Finance, working autonomously and independently with excellent attention to detail and a...

  • C# Developer

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Securing pensions over the long term can be a challenge for many businesses. Our ambition at Legal & General Retirement Institutional (LGRI) is to help companies and pension scheme trustees honour their defined benefit pension promises to their employees. We're helping companies settle their pension liabilities so they can focus on growing their businesses,...


  • Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Job Description We have an exciting new opportunity for a Site Reliability Engineer who will work alongside the development, architecture, and service management teams. The SRE champions proactive measures and automation to pre-empt disruptions and optimize system performance. This role is instrumental in bridging the gap between development and operations,...

  • Customer Data Analyst

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Job Description Legal and General Retail's Customer Analytics Team are currently looking to hire a Customer Data Analyst to support on leveraging advanced analytical and data science techniques to improve marketing and customer conversion activities. This role would see you work within a small team as part of a wider analytics function, performing...

  • SaaS Technical Lead

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Full time

    L&G Group SaaS Technical LeadWe're on the lookout for a skilled SaaS Technical Lead to join our Application Services function as part of our growth strategy for SaaS Services.The ideal candidate will provide technical leadership, guidance, and expertise in the configuration, deployment, standardization, and management of SaaS-based technologies and...

  • IT Environment

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind the scenes. It's up to us in L&G Group functions – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Affairs – to provide the essential support services that all areas of the business...

  • Software Developer

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Job DescriptionWe are currently searching for a skilled Lead Developer to create software for pension administration calculations. The development mainly involves C#, but the role may also involve working with technologies like Java, C++, Python, VBA, and shell scripts.The ideal candidate will be responsible for coding against specifications, collaborating...


  • Hove, Brighton and Hove, United Kingdom Legal & General Full time

    Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here...

  • Senior Java Developer

    2 weeks ago


    Hove, Brighton and Hove, United Kingdom Legal & General Full time

    For nearly 200 years we have provided financial services to customers across the UK, and now the US. As one of Europe's largest insurance and asset management groups, with over £1 trillion in assets, we are experts in safeguarding people's financial futures.We aim to be leaders in four key areas: retirement, investment management, capital investment and...