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Clinical Business Manager
3 months ago
Job summary
An opportunity has arisen within the Strategy, Partnership, and Transformation Directorate for a highly competent Clinical Business Manager to provide advisory support and subject matter expertise across a range of programmes.
Working across the Directorate, and the wider organisation as required, the post holder will work directly tothe Associate Director of Transformation and Integration in order to develop and deliver productive change and improvement initiatives to enhance our services.
Situational Judgement Test: 7th June-14th June
Assessment Centre: 20th June.
Main duties of the job
The post holder will combine their clinical knowledge and operational experience in order to assist in the provision of strategic and system level clinical advice and service development across an agreed portfolio of strategic change and transformational work, including ambulance conveyance, specialist patient groups, and operational flow.
Usinga range of skills including research, data interpretation, problem solving, risk management, and presentation skills, the post holder will ensure that all strategic and system change is fully informed in the context of patient benefit, operational efficiency, and cost.
Working across a wide portfolio, the post holder must be able to adopt a systematic and methodical approach to promoting system transformation, integration, and change, and will be required develop solutions to service challenges in partnership with senior internal and external stakeholders.
It is essential that the postholder has a holisticunderstanding and knowledge of urgent and emergency care delivery and the benefits of integrated care.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job descriptionJob responsibilities
Please ensure you read the Job description and Person Specification attached to the advert in full before applying.
Person SpecificationQualifications
Essential
Educated to Masters degree level, or equivalent level of experience of working at this level and willing to complete a Master's degree in post Healthcare professional with current professional registration Professional specialist knowledge & experience and/or formal qualification in data analysis and use of associated software/computer systemsDesirable
Training or work based experience in project management and leading changeKnowledge and Experience
Essential
Knowledge of national and regional key performance/service indicators and compliance against quality/risk/governance agendas within the Ambulance Sector Good understanding of the social, political, financial and business issues facing the NHS ambulance Sector Experience of delivering insightful points of view from data sources and ability to present information and report in a clear, logical way Experience of operating in politically sensitive environments Experience of collaboration with the other NHS ambulance services, commissioners, STP/ICS leads, other health & social care providers and key stakeholders ( AACE, NHS&I Experience of creating and sustaining positive relationships with both clinical and non-clinical staff across the ambulance sector. Experience of delivering against competing priorities and deadlines, while also directing the work of teams or individuals within their sphere of responsibility Experience of proposing and leading on changes to service policy, guidelines or protocolsDesirable
Experience of drafting briefing papers, presentations and other correspondence at a senior management team/directorate level Experience of appraising Executives, board members, and/or senior leaders of the respective merits of different options and potential opportunities ( in large scale change) Experience of monitoring budgets and performance against agreed business plansSkills/Abilities
Essential
Strong problem-solving skills and highly numerate Ability to interrogate and analyse quantitative and qualitative data across a range of sources to draw effective conclusions Ability to act independently and make clear recommendations in complex scenarios and to support those recommendations credibly and with authority when challenged Comfortable with working independently and as par of multi-disciplinary teams, displaying interpersonal skills and using resources effectively Ability to act upon incomplete information, using experience to make appropriate inferences Ability to effectively manager own workload and make informed decisions in the absence of required information, working to tight and often changing timelines Ability to make a connection between their work and the benefit to patients and public Ability to draft and formulate policy and guideline changes for approval Developed written, verbal and IT based communication skills ( in report writing) Ability to work across boundaries, looking for collective success, listening, involving, respecting and learning from contribution of others Ability to network and forging sustainable, productive relationships at all levels internally with colleagues and within the local, regional and national health and care economy Highly developed political awareness, judgement and conflict resolution skills Embraces change, viewing it as an opportunity to learn and develop Demonstrates honestly and integrity and promotes trust values Actively develops themselves and supports others to do the same Commitment to and focused on quality, promotes high standards in all they doOther
Essential
Frequent prolonged concentration requirement in processing/analysis of data and writing reports/briefings ( due to need for attention to detail in accuracy Medically fit to use a VDU/Computer as a core part of their daily work routine Consistently looks to improve what they do, look for successful tried and tested ways of working Emotionally resilient and able to manager a fluctuating workload in a dynamic environement Able to travel across multiple trust sites for work purposes and occasional out-of-area meetings, with access to their own car/vehile Full valid EU/UK driving licence