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Supervisor
1 week ago
Person, ready for fast paced environment and delivering the right experience
For customers always.
You must be proficient in leading a team and over seeing a smoothly run shift.
You will help store to achieve goals and targets for sales and up sales while
Maintaining a clean and safe environment for partners and customers.
You will help support the training of partners and ensure correct procedures
And routines are always followed.
Objectives
- Make every moment right for customers
- Deliver quality beverages, following Starbucks standards
- Take every customer name
- Always maintain clean environment and delegate daily cleaning tasks
- Set upsell initiatives, achieve sales targets
- Be role model
- Store to be QASA ready always (achieve pass for food/health and safety)
- Maintain labour costs, review performance throughout shift
Responsibilities:
- Deliver excellent customer service
- Create a positive team environment and atmosphere
- Delegate cleaning responsibilities
- Coach team and provide constructive feedback
- Maintain brand standards
- Act as role model with punctuality and behaviour
- Demonstrate product knowledge, coffee passport
- Consistently deliver beverage quality
- Maintain uniform and appearance standards
- Communicate well with colleagues and Manager
- Be flexible for all shift patterns
- Complete training with baristas to ensure consistent standards
- Complete Duty Roster Notebook
- Follow cash procedures
Previous Experience
- Customer service
- Food industry
- Achieving targets
- Cash management
- Delegate tasks
Location
:
Loughton, IG10 1AD
Job Types:
Part-time, Permanent
Salary:
£10.25 per hour
Benefits:
- Company pension
- Discounted or free food
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Ability to commute/relocate:
- Loughton, IG10 1AD: reliably commute or plan to relocate before starting work (required)
Experience:
- Supervising: 1 year (required)
Work Location:
In person
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