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Client Advisor

3 months ago

Edgbaston, Birmingham, United Kingdom Midland Health Ltd Full time

Client Advisor - Midland Health Private GP Practice

  • Are you a people person? Are you passionate about providing excellent customer care? Want a role where you make a difference?_


We are seeking a highly motivated Customer Service team member to join our small and welcoming team, salary of up to £11 per hour.

This is a part time position, working shifts between 8.00am - 7.30pm weekdays and 8.00am - 2.00pm Saturdays

The ideal applicant will have good levels of literacy, IT skills and fantastic interpersonal skills. It is important that you have an understanding of and commitment to the responsibilities of the role.

Previous customer service experience and GP reception experience would be an advantage.
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The main duties will include:_

  • Reception work: meeting and greeting patients
  • Answering telephone and dealing with a range of patient enquiries
  • Booking appointments and follow ups
  • Taking requests from patients for prescriptions
  • Scanning documents
  • Timely referrals to outside agencies
  • Using the inhouse patient computer system
  • Excellent record keeping


In return you will be entitled to an enhanced annual leave and sick pay schemes and working in high class facilities.


Salary:
£11.00 per hour

Benefits:

  • Onsite parking
  • Sick pay

Schedule:

  • Weekend availability

Ability to commute/relocate:

  • Edgbaston,

West Midlands:
reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Reference ID:
EDG0223