SOC Operator

1 week ago


StokeonTrent, Stoke-on-Trent, United Kingdom ISS Facility Services Full time

SOC Operator

Location:
Staffordshire


Hours of work: 56

Contract Type:
Permanent


Step into a pivotal role as a SOC Operator within our Security Operations Centre (SOC), where you'll play a crucial part in delivering top-notch service and managing incidents effectively.


Your responsibilities extend to overseeing day-to-day operations, ensuring compliance with industry standards like the Private Security Industry Act and BS7499, and meeting immediate operational needs.


Leading by example, you'll set the bar high for service delivery and maintain a strong focus on quality and compliance.

With your dedication and expertise, you'll contribute to a safe and secure environment for our clients and stakeholders.


As a SOC Operator, you'll be at the forefront of our security efforts, handling a range of tasks to maintain the smooth functioning of our operations.

Your commitment to excellence and your ability to manage incidents swiftly and efficiently will be key to our success.

If you're ready to take on this challenging yet rewarding role and make a real difference in security operations, we invite you to join our team.


Key Responsibilities

  • Be a fully integrated member of the duty team to deliver all operational needs safely and in line with current
legislation

  • Be a user of IT & Analytics, Sustainability, Safety, Health & Wellbeing and Customer experience concepts and
solutions

  • Support the coal face and sector leadership, key accounts and other services on a day to day basis
  • Ensure that all deployed assets are safe and incidents are managed to conclusion or escalation
  • Deliver daily reporting including productivity and labour effectiveness

Professional and Personal Competencies/Qualifications

  • Working in a Security Operations Centre
  • Working with security policies based on industry standards and best practices
  • Familiarity with process development and/or incident management experience
  • Ability to communicate efficiently within a team environment
  • A report writing skill

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Job Types:
Full-time, Permanent

Benefits:

  • Company pension

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person

Reference ID: 128140

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