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Customer Experience Assistant
3 months ago
First Recruitment Services are partnered with our Global Client, an expert in their field as they seek a Customer Service Representative on a permanent basis.
This is a fantastic opportunity to join reputable company who provide outstanding services.You will be directly responsible for ensuring customers service the highest level of service possible. The company ensure that delivering and maintaining a high level of customer service is critical in ensuring retention.
Ensuring all service tickets are adequately managed.
Ensure customer enquiries are handled within SLA requirements, and that customers are receiving excellent customer service.
Daily management of Customer Service enquiries / order entry.
Customer care when onboarding new customers.
Answering incoming customer phone calls and emails.
Previous experience working within a Customer Service Representative or Order Entry role.
Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation.
