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Key Account Manager Ecommerce
3 months ago
My client develops unique, ground breaking distributed simulation technologies that offer world-class products and services to solve some of the hardest simulation problems within aerospace, defence, transport, engineering and other industries.
Whether that is supporting the development and testing of the technologies employed in Mars sample return missions or connecting UK future Typhoon synthetic training systems for collective training; You will work on diverse projects in collaboration with professionals across different domains and industries.
Healthy work-life balance is a core value of the business: you will find an informal and fun culture, and we actively encourage opportunities to learn every day.
We will support you with training that is tailored to your needs, including plenty of face-to-face time with our expert colleagues in Sweden, France, US and around the worldIn the UK, we are currently going through an exciting period of growth and transformation, thanks to our innovative simulation products and services, combined with increasing market demand.
We are seeking a highly motivated professional to elevate our sales operations in the UK and contribute to positively impacting our customer's journey, while driving our company's growth.
As the Key Account Manager you will act as the main point of contact for our portfolio of customers and drive our contribution forward on transformative and high profile simulation programmes in the UK.
You will bring your experience and enthusiasm to drive sales of world class distributed simulation solutions with customers who are typically subject matter experts in aerospace and defence simulation and / or training.
A key objective in your role will be to build and maintain strong relationships with existing customers to understand their needs, goals, and challenges, then communicating these insights to the internal teams to ensure customer's expectations are met, thereby maximising the value of the customer relationship.
Act as the main commercial focal point for key accounts in the UKWork closely with the customer and our UK team to deliver innovative software solutions and services towards achieving our customer's success
Apply knowledge of internal capabilities to become effective in uncovering new opportunities within your accounts
Enhance and tailor the value proposition of company products and services for various modelling and simulation use cases
Travel to customer sites, trade shows and conferences for face to face engagement when required
Seek to resolve problems or concerns raised by your customer accounts and work to maintain a positive customer experience.
Support company-wide initiatives to leverage technology, tools, and AI/ML to accelerate productivity in sales operationsBachelor degree or equivalent qualification
Previous experience in technical sales, pre-sales, bid support, or similar would be desirable but not essential
Previous knowledge and experience of simulated systems and technologies (as a user or developer) to field discussions at a business level or technical level would be desirable but not essential
An appreciation of the military training domain and military modelling and simulation standards is desirable but not essential
Self-starter with excellent planning, and organisation skills to own and take tasks through to completion
Shows sound commercial acumen, contributing to strategic decision-making
Possesses excellent communication, presentation, and report-writing abilities, facilitating clear and effective conveyance of complex technical concepts
Appreciates regular travel in the UK and occasionally overseas
