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Customer Service Assistant
1 week ago
About the role:
Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself in providing a first-class customer experience?
Then we have a role for you
We have the opportunity for you to join something special.
We are looking for an individual to join our team and become one of the faces of the Darlington Building Society in the area of Darlington.
As a Customer Service Assistant, you will be engaging in conversations to build meaningful relationships with your customers, processing transactions through their savings accounts, and assisting customers with any queries they have.
So, whether you are promoting a new product or resolving a problem, you'll always place our customers' needs at the heart of everything you do.
In return, we will provide you with continuous training and development as well as opportunities to grow and progress your career within the Darlington Building SocietyWe are looking for people who:
- If you are really passionate about delivering exceptional customer service
- Enjoy meeting new people and engaging in meaningful conversations
- You are a great listener & have good attention to detail
- Work well within a team and have a 'oneteam' mindset
- Have excellent communication skills both written and verbal
Why Work For Us?
We are committed to paying our people fairly for the role they undertake and provide a wide range of benefits to support our colleagues' finances and well-being.
Darlington Building Society has a Passion For Talent allowing you to shape your career within the Society, offering learning and development programmes to give you everything you need to succeed.
What we can offer you:
- Annual Bonus Scheme
- Performance Linked pay progression
- 10% Employee Contribution Pension Scheme
- 4 x Annual Salary Life Cover
- Minimum of 2 days for volunteering
- Employee benefits platform
- Health Care Cash Plan
- Enhanced Family Friendly Leave Entitlements
PLUS MANY MORE
To find out more information please look at our Careers page
About our Society
Darlington Building Society is an award-winning organisation, and our vision is to be a thriving, independent regional building society that creates a feeling of pride amongst its staff, members, and community.
At Darlington Building Society we pride ourselves on making a difference to our customers by encouraging saving, supporting home ownership, and sharing our knowledge and resources with our local communities.
Job Type:
Permanent, Part-time (16.5 hours)
Location:
Darlington
Salary:
£20,021 (pro rata)
For further information on the roles we are hiring for please click on the link below or please get in touch with our talent team
If you wish to see our privacy notice please see below
Privacy - Darlington Building Society
PLEASE BE AWARE THAT WE DO NOT CURRENTLY OFFER CERIFICATES OF SPONSORSHIP. WE WILL BE UNABLE TO PROCESS ANY APPLICATIONS FOR ANY APPLICANTS THAT DO NOT HOLD A VALID UK VISA FOR 3 YEARS OR MORE AND WILL NOT REQUIRE SPOSORSHIP IN THE FUTURE
Job Types:
Part-time, Permanent
Salary:
£20,021.00 per year
Expected hours: 16.5 per week
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
- Onsite parking
- Private dental insurance
- Private medical insurance
- Profit sharing
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
Work Location:
In person
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