Quality Manager

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Job Description

Note for Recruitment Agencies:
We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release.

We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner.

Job Title: Quality Manager - Infrastructure Division

Location - Any Galliford Try office in England and Scotland

Purpose of the role:

As a key member of the Assurance Team, as Quality Manager (QM), you will ensure all quality systems are in place and properly executed throughout the Infrastructure Business Unit (BU), including but not limited to ensuring compliance with the Business Management System (BMS) & ISO 9001, completion of regular internal / external auditing, and ensuring continuous improvement to quality systems.

Key Responsibilities:

• Set up an audit programme - including internal (projects and departments) & external (supply chain, clients and certification bodies).
• Maintain a list of trained auditors.
• Notify auditors of audit requirements.
• Prepare for, conduct and report audits - including analysis of trends and routes for improvement.
• Prepare and analyse data for input to BU Management Systems Review.
• Produce a Management Systems Perception Report.
• Undertake a Management Systems Review.
• Monitor status of Checkpoints 1 & 2.
• Carry out BMS orientation and general awareness training.
• Review proposed amendments/additions to the BMS, discuss with BU counterparts & BMS champions and manage the process for BMS change.
• Develop and maintain the Infrastructure BU specific BMS section.
• Lead the business unit quality meetings.

Other Requirements:

• Be able to engage with a variety of people from GT projects & offices, supply-chain and third parties.
• Support pre-construction team during tender preparation.
• Attend Bid Launch, Pre-Start and Technical Review meetings.
• Assist with development, review & amendment of Quality and Business Continuity Plans.
• Support the Non-Conformance process.
• Assist in assessment of submissions to Builders Profile.
• Receive Contract Award notifications.
• Receive Monthly Contract Reviews.
• Attend GT Group quality meetings.
• Support development of Group quality initiatives.
• Be willing to travel on a weekly basis throughout the UK, visiting projects and offices to perform your duties.
• Manage internal auditors.
• Potential to manage a small team should the growth of the business unit require it.

Key Outputs:

• A BMS that is suitable for the needs of the Infrastructure BU.
• All Infrastructure BU staff trained to have an awareness of the BMS including sharing of best practice where appropriate.
• Programme of audits to assess project and departmental compliance with the relevant aspects of the BMS.
• Audits closed out with corrective and preventive action taken where necessary.
• Maintenance of the ISO9001 certification covering all activities carried out by the Infrastructure BU.

About you

Competency Requirements

• A working knowledge of Business Management Systems and contractual documentation.
• The ability to lead a team of internal auditors and offer clear quality assurance guidance to all levels of management.
• Excellent communication skills, with a positive attitude and the ability to work with and manage a team which ensures that quality and contractual issues are identified and closed out in a timely manner.
• Full Driving License.
• Office 365 expertise including Teams, Outlook, Word, Excel and PowerPoint.
• Desirable: Working knowledge of Viewpoint for projects and Field View.

Technical / Professional Qualifications Required

• Desirable: Qualification (HND or preferably Degree) in Civil Engineering or a similar area.
• Relevant CSCS card.
• Minimum: Practitioner of Chartered Quality Institute (CQI) and be working towards Chartered Quality Professional status (CQP MCQI or FCQI).
• Minimum: Internal Auditor qualification.
• Have or be working towards ISO 9001 Lead Auditor qualifications.

What we can offer in return:

With an impressive order book of over £3.2 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you.

We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues.

We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.

Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged.

Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.

Our benefits:

We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.

• Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
• A wide range of corporate discounts
• Cycle to Work schemes
• Comprehensive pension plan
• Regular Save as You Earn share purchase scheme
• Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
• Paid for yearly membership to one recognised professional association relevant to your role

About us:

Named Contractor of the Year by the Water Industry Awards, Galliford Try is one of the UK's leading construction businesses with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in.

Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work.

We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value.

For more information on this role please contact Jenny Reid on

Additional Information:

Galliford Try welcomes applications from candidates who would like to work full-time, part-time and / or flexibly and this will be discussed in more detail as part of the recruitment process.

We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you.

Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

A full job description for this role is available upon request.

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About Us

Our vision is to be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in.

Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work.

We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and working with our clients, supply chain and stakeholders to deliver lasting change and long-term value.

We are committed to agile working, giving our people the freedom and flexibility to adapt their working life around their home life to achieve a proper balance. Our smart working approaches allow greater use of technology in the way we carry out our business, ensuring we provide a working environment that works for everyone.

In addition to working on some of the UKs most exciting construction projects we offer a comprehensive benefits package to including a competitive salary, car or car allowance, pension, healthcare, discretionary bonuses and 28 days holiday plus bank holidays. We will be committed to your wellbeing, training and professional development and we will always consider flexible working hours and arrangements. Galliford Try are an equal opportunities employer and welcome applications from all sectors of the community.

About the Team

Our Highways business has seen impressive growth over the last few years working in collaboration with Highways England and Local Authority clients across the UK. Our portfolio of road projects has contributed substantially to the national infrastructure network and has seen us become one of the leading players in the Highways sector. Right now, we are poised for continued growth with successful positions on the Midlands Highways Alliance and Eastern Highways Alliance and the YOR Civils Frameworks strengthened with additional success on the Regional Delivery Partnership in the South West and the Eastern regions, where we will deliver six key schemes to enhance the strategic road network worth in excess of £435 million alone delivered by 2024.