Digital Communications Officer
2 weeks ago
About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide.
Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.
Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work.
Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
About the role
We have an exciting opportunity for a Digital Communications Officer to join our team in either Bristol or Oldham on a permanent basis.
You will also provide support across the communications team, where required, supporting on corporate events, generating press and internal copy and leading on communications campaigns to support the businessKey Responsibilities include:
- Monitor and deliver day to day website activity, driving up digital engagements and optimising our presence on search engines.
- Monitor and manage the corporate social media accounts on a day to day basis. Building up a strong following through engaging content and campaigns. Ensuring we are managing our reputation effectively at all times.
- Project manage and deliver digital communications activities against an annual schedule, ensuring they are fit for purpose and value for money
- Develop and review our website and social media channels and make recommendations for continuous improvement and new opportunities.
- Ensure digital communications is integrated into wider communications activities.
- Ensure everything produced is consistent with TGP brand and visual identity.
- Provide training and advice regarding digital communications.
- Establish and manage effective working relationships with a range of internal and external contacts and suppliers to ensure that all communications activities meet our standards, are value for money and are accurate.
Essential Skills:
- Excellent oral and written communications.
- Proven experience of working within a communications environment delivering on agreed objectives and operational priorities.
- Proven experience of managing digital communications channels i.e. social media channels and using content management systems
- Proven customer service experience.
- Ability to produce concise and informative material.
- Ability to work on own initiative and to be proactive.
- Good persuading and influencing skills.
- Good knowledge of Microsoft Office.
Desirable Skills:
- Proven experience of delivering digital campaigns
- Ability to manage varied and complex workstreams.
- Good project management skills.
- Previous experience of working within an integrated Communications team.
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