Income Officer

2 weeks ago


Oldham, Oldham, United Kingdom The Guinness Partnership Full time

About Us


A member of The Guinness Partnership, Guinness Care is a charitable organisation that specialise in care services for older people and adults with learning disabilities.

We deliver over 10,000 hours of care to customers each week with services that range from care at home, extra care, supported and retirement living.


We want to provide great person-centred services that enable our customers to live positive, independent lives - and because everything we do is about our customers, our communities and our people, any profit we make is re-invested back into our business so that we can continue to deliver the highest quality of care.


About the Role
We have an exciting opportunity for an Income Officer based at Bower house in Oldham on a permanent basis. This is a part time role working 23 hours per week Monday-Friday.


We are a dedicated team of 4 people all working hard to deliver an amazing customer focused service in a specialised area of work.

Our team is responsible for processing all Accounts Receivable transactions to customers and local authorities that we deliver care packages to.


As an Income Officer, you will work effectively alongside your colleagues and be the first point of contact for both internal and external queries and be responsible for ensuring all invoices are all processed in a timely manner direct to the customers' accounts.


About you

Essential:

  • Good knowledge of Microsoft Office, particularly Excel.
  • Proven customer service experience.
  • A commitment to team working and the ability to adapt to change and be flexible.
  • Good time management and organisational skills.
  • Good oral and written communications.
  • Demonstrates the Guinness Behaviours.

Desirable:

  • Experience of transaction processing.
  • Experience of using a housing management rent accounting system.
  • Experience of using a finance system.

Essential Qualifications:

  • Level 2 Maths & English qualification
  • If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile._

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