Head of Facilities Management
2 weeks ago
Spencer Clarke Group are working alongside a local authority based in
Sutton to appoint a talented
Head of FM on a permanent basis.
As
Head of FM , you will be Responsible for Facilities Management services covering both 'hard and soft' service delivery functions and the management and performance of FM partners.
This role forms part of the Assets Division Senior Management Team which has collective responsibility for wider property services including, construction services, facilities management, estate and asset management and property data and systems, includingthe day to day operation of the business and the delivery of the Councils wider Asset Strategy.
The role has direct responsibility in their business unit for the following: Premises related health, safety and building statutory compliance, hard and soft service delivery functions including the performance and management of our FM partners, recruitment,management and development of staff including budget management and identification of smarter new ways of working, driving innovation and new business.
This will also include the delivery of the Corporate Landlord Model, implement service changes and new operating models, including the lead on all new FM procurements to ensure smarter working practice is embedded within future ways of working and operatingmodels.
About the role:
- Lead the contract management of day to day facilities management of all council assets.
driving performance through the terms of the contract between such suppliers and the
Client.
- Manage all FM staff and partners to ensure that statutory maintenance activity is carried
legislative requirements.
- Line manage up to 5 FTEs within the Facilities Management Team and provide
- Ensure all council buildings are safe to occupy and that buildings support the delivery of
with building users and take ownership of problems or issues that arise including
implementation of Service based Asset Plans. Lead on the establishment of streamlined
and effective processes for raising, escalating and resolving customer complaints.
- Optimise the financial performance of the council's assets for both revenue and capital
Medium Term Financial Plan and associated savings and income targets.
- To lead and implement the councils Corporate Landlord Model and to ensure the FM
ensure that the estate can be managed effectively with a new operating model that will
drive savings and smarter ways of working. Ensure that the all relevant asset information isheld in accordance with our CAFM system
and this maximises to support the strategic Facilities Management activities and working
with the Property Data and Systems team to ensure smarter and more efficient ways of
working.
- Working with partner, wider teams within the Assets Division including suppliers lead a
performance and achieve best value. Specifically, manage FM suppliers to support this
through the provision of PPM schedules and asset condition data and surveys. This will
also include suitability information and asset utilisation data, working with key services
and partner stakeholders to ensure Service Asset Plans are in place and where necessary
to assist in further service transformation.
Support the Assistant Director of Assets in the delivery of the current Asset Strategy
working as part of the Assets senior management team and to include the setting and
delivery of the operational asset management plan, service based asset plans,
environmental improvements and new ways of working programmes and others as
required. Manage FM suppliers to provide innovation and service improvements to
support wider service improvement and cost saving initiatives.
- Carry out regular reviews of service requirements, FM practices and estate condition as
cost efficiencies and be responsible for all business unit KPIs including their continuous
review and performance monitoring, in line with Council Corporate processes
**About you: - Completed a relevant professional qualification that supports delivery of functional
- responsibilities such as CIWFM or MIWFM accredited FM Professional or equivalent, for
- example, MCIOB or MRICS
- Significant experience at a senior FM leadership and service delivery level in a Local
- Authority or similar, or equivalent relevant demonstrable experience.
- Educated to degree level in an FM or building related field and/or suitable building industry qualification and
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