Forest & Groundcare/service Parts Assistant

2 weeks ago


Inverness, Highland, United Kingdom MacGregor Industrial Supplies Ltd Full time

Key Responsibilities

  • Proactively sell parts to customers and build good relationships with customers.
  • Provide parts support to the Workshops, Hire department and branches.
  • Ensure prompt and accurate ordering of nonstock parts for customer orders, workshop jobs and hire equipment.
  • Parts Inventory Control including purchasing, receipt, storage, issue and despatch.
  • Identify and resolve stock control issues.
  • Advising the Parts Team Leader on parts/stock control matters.
  • Ensure the accuracy of stock put away.
  • Stock replenishment.
  • Ensure the security of the parts store and maintain a tidy and safe working environment.
  • Support other staff within the organisation as necessary on a daytoday basis.
  • Carry out rolling stock check to assure stock levels are accurate.
  • Liaise with Managers and Supervisors to achieve departmental objectives.
  • Ensure compliance with departmental standard operating procedures (SOPs)

Skills and Experience

  • Experience in customer service.
  • Problem solving.
  • IT literacy and basic familiarity with computer packages, e.g. Microsoft Office
  • Ability to work in a team and as an individual.
  • Ability to multitask and work within a fastpaced environment.
  • Previous experience in a parts department, trade counter etc. (desirable but not essential)

Benefits

  • Accredited Living Wage Employer
  • Pension Scheme
  • Death in Service Benefit
  • Employee discount
  • Staff uniforms
  • Cycle to work scheme
  • Discretionary annual bonus, based on company performance
  • Extra holiday based on length of service

Salary:
£24,960.00 per year

Work Location:
In person

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