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Depot Administrator
3 months ago
Depot Administrator (FT) - Permanent
_Recra is working in partnershi_p with a leading global business that is a specialist in Heavy engineering, they are keen to recruit a Depot Admin to join their vibrant team
The Role:
Liaising with customers to agree on additional work identified through vehicle/machine health checks. Arranging parts and bookwork.
Producing accurate estimates to send to the customer, following up with customers to agree on work and recording outcomes to determine the success of vehicle/machine health checks.
Help with office admin which includes invoicing and inputting information and booking services.Duties:
- Build strong and positive relationships with customers.
- Feedback on any important customer information to the Company.
- To monitor the backend systems and compile estimates for required further work.
- Contact customers and sell identified work and other products and services we offer.
- To liaise with the Parts department and hand over parts sales leads identified.
- To liaise with Service Supervisors/Controllers keeping them informed of any critical machine health concern.
- Inputting information to create worksheets.
- Helping to invoice customers and to follow up on order numbers.
- Occasional overtime on Saturday mornings, when required.
- Any other duties as deemed necessary to fulfill the role.
Criteria:
- Proven track record of Parts/ Service sales role within the Construction or similar industry.
- Computer literate.
- Experience with Workshop Management Systems.
- Clean driving license and good driving record.