Legal Case Assistant

1 week ago


Gloucester, Gloucestershire, United Kingdom Equilaw Full time
A fantastic opportunity for you to kick start your professional career

Equilaw are an award-winning Law firm with a niche focus on Equity Release.

Our success has been built by our dedicated staff and their commitment to providing exceptional customer service to our clients.

Full training for the role will be provided and our ethos is to promote from within, meaning there are plenty of opportunities for promotion and progression within the Company.


The Role
This role is primarily about delivering first-class customer service to our clients over the telephone.

New to Equity Release? Don't worry, we will provide you with all the right tools and training needed so you can succeed in your new role.

You will be welcomed into a dedicated team led by one of our experienced Team Managers. Under their supervision, you will assist the team in processing equity release cases from the beginning through to completion.

We are focused on _
improvement -_ _improving _our customer service journey whether it be through IT innovation or other suggestions made by any of our team, we have an open-door policy and proven staff suggestion scheme.

We encourage our staff to feedback on their suggestions so we can make positive changes and keep our promise of continuous improvement.


We have grown considerably over the last 13 years and due to increased workloads, we are looking to recruit further Legal Case Assistants to join our team on our ever-improving journey.

If you thrive on working in a fast-paced customer-focused environment we would love to hear from you.

Opportunity for progression

  • Our ethos is "we promote from within" and we can offer a variety of career opportunities within our legal transactional teams, customer service team, business development team, and progression through our management pathways. As an example, within the Legal transactional team, with hard work, the right person would typically move from Case Assistant to Case Manager within 612 months, and onwards to Senior Case Manager and even Deputy Team Manager, leading to a Team Manager role within the business.
  • We provide a study support programme, and we can support you financially to help you achieve your professional goals.
  • We can also offer opportunities for staff to move to our residential conveyancing (sister) firm Thomas Legal.

Criteria

  • Hold GCSE Maths and English grade A-C.
  • Competent using Word, Excel, and Outlook.
  • Experience working within a servicedriven administrative team.
  • Passion for delivering excellent customer service.

Skills and Attributes

  • Teamwork.
  • Willingness to learn with a positive mindset.
  • Organisation, planning and prioritising.
  • Communication, client care, empathy.

Benefits

  • A comprehensive flexible benefits package to all staff which includes:
  • Hybrid working (home and office)
  • 24 days annual leave plus bank holidays
  • Additional day off for your birthday.
  • Additional annual leave for long service including a onemonth fully paid sabbatical.
  • Monthly employee recognition awards.
  • Holiday Trading Scheme.
  • Life Assurance.
  • Health Care Cash Plan.
  • Enhanced maternity and paternity pay.
  • EAP service and wellbeing programme.
  • 2x paid charity volunteering days.
  • Study Support Programme.
  • Discretionary annual bonus.
  • Discounted corporate gym membership.
  • Cycle to work scheme.
  • Discounted shopping/restaurants scheme
  • Free monthly breakfasts and lunches.
  • Teambuilding, sporting, and social events throughout the year, both companywide events and in individual teams.

Job Types:
Full-time, Permanent

Pay:
From £23,000.00 per year

Schedule:

  • Monday to Friday

Application question(s):

  • Are you located in Gloucestershire?

Experience:

  • Customer service: 2 years (required)
  • Office: 1 year (preferred)

Work Location:
In person
  • Legal Assistant

    1 week ago


    Gloucester, Gloucestershire, United Kingdom Thomas Legal Full time

    A fantastic opportunity for you to kick start your legal careerThomas Legal are an award-winning property firm. Our aim is to be the very best national provider of conveyancing services, with a team who are passionate about providing exceptional service. As we have continued to grow, we have insisted on only recruiting the best people with a genuine passion...

  • Legal Assistant

    1 week ago


    Gloucester, Gloucestershire, United Kingdom Thomas Legal Full time

    A fantastic opportunity for you to kick start your legal careerThomas Legal are an award-winning residential property firm. Our aim is to be the very best national provider of conveyancing services, with a team who are passionate about providing an exceptional service. As we have continued to grow, we have insisted on only recruiting the best people with a...

  • Legal Assistant

    1 week ago


    Gloucester, Gloucestershire, United Kingdom Equilaw Full time

    A fantastic opportunity for you to kick start your professional careerEquilaw are an award-winning Law firm with a niche focus on Equity Release. Our success has been built by our dedicated staff and their commitment to providing exceptional customer service to our clients. Full training for the role will be provided and our ethos is to promote from within,...


  • Gloucester, Gloucestershire, United Kingdom Service Care Full time

    Service Care Solutions are looking for a part-time Legal Administration Assistant to work within the Gloucestershire Police on a 3-month initial contract.Location: Waterwells Police HQJob roles/responsibilities:The purpose of this role is to work within the Constabulary's Legal Services Department providing a range of administrative functions to the Legal...


  • Gloucester, Gloucestershire, United Kingdom Additional Resources Ltd Full time £26,000

    Legal Secretary (Family Law) Job Type: Part Time (3 or 4 days) Our client is a well-established legal firm, offering a variety of legal services to clients both nationally and internationally. As a Legal Secretary in a family law department, you will assist solicitors with case management, including drafting legal documents, correspondence, and court...


  • Gloucester, Gloucestershire, United Kingdom TSR Legal Recruitment Full time

    Join a forward-thinking law firm providing services to both national and international clients, who are looking for a Legal Secretary in their Family department. They are looking for a self-motivated individual on a part time basis. This is an exciting time to join their growing family department and assist experienced lawyers. This law firm, prides...

  • Head of Legal

    1 week ago


    Gloucester, Gloucestershire, United Kingdom Noriker Power Ltd Full time

    Type: Full-timeLocation: GloucesterSalary: Negotiable depending on qualifications and experienceAbout Us:Noriker Power develops and optimises rapid response power systems. We deliver services, such as frequency control and stability to National Grid, and power flexibility to market participants. Through innovation and a strong motivation to protect the...


  • Gloucester, Gloucestershire, United Kingdom TSR Legal Full time

    Associate/Senior Associate - Commercial PropertyLegal 500 Hybrid Working – 2/3 Days in the office 12 offices across the UK Excellent Local/National reputationTSR Legal are currently partnering with one of the most well-regarded regional firms in Cirencester who are highly ranked across several legal disciplines and have over 12 offices across the United...


  • Gloucester, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    The successful applicant will provide secretarial/administrative support to the Legal function of the Patient Investigation and Learning Team in ensuring all correspondence and enquiries are dealt with to a high standard. They will establish legal files for each new medical negligence and personal injury claim, recording new claims on appropriate databases,...


  • Gloucester, Gloucestershire, United Kingdom TSR Legal Full time

    Associate/Senior Associate - Private Client Solicitor This is a rare and exciting career opportunity for either an Associate or Senior Associate Private Client Solicitor to join a well established and friendly law firm with offices in Cirencester. You will participate in the growth and future development of the private client department, building and...


  • Gloucester, Gloucestershire, United Kingdom TSR Legal Full time

    Associate/Senior Associate - Private Client Solicitor This is a rare and exciting career opportunity for either an Associate or Senior Associate Private Client Solicitor to join a well established and friendly law firm with offices in Cirencester.You will participate in the growth and future development of the private client department, building and...


  • Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full time

    Paralegal - IMMEDIATE STARTGloucester City CentreTemporary ongoing£ £14.51p/h DoE Have you worked in the legal sector before, or maybe have an interest in the field of law?_If so, I have the role for you My amazing client based in the heart of Gloucester is looking for a paralegal to join their teamThe Role: Take a proactive approach to supporting the...

  • Family Paralegal

    1 week ago


    Gloucester, Gloucestershire, United Kingdom ENL Legal Full time

    Family Paralegal, Gloucestershire – An opportunity has arisen within an established law firm for an experienced Family Paralegal to provide support to the experienced Family Lawyers on a variety of family matters.To apply or to register your interest, please contact Theresa on or email with your CV, or simply call for a confidential discussion and quote...

  • Family Paralegal

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom ENL Legal Full time

    Family Paralegal, Gloucestershire – An opportunity has arisen within an established law firm for an experienced Family Paralegal to provide support to the experienced Family Lawyers on a variety of family matters.To apply or to register your interest, please contact Theresa on or email with your CV, or simply call for a confidential discussion and quote...


  • Gloucester, Gloucestershire, United Kingdom TSR Legal Recruitment Full time

    Residential Conveyancing Solicitor | GloucesterAn excellent opportunity has arisen for a Residential Conveyancing Solicitor to join our clients Residential Property team as Senior Solicitor based in the firms Gloucester office.The ideal candidate must be a qualified solicitor with a minimum of 7 years post qualification experience in Residential Conveyancing...


  • Gloucester, Gloucestershire, United Kingdom Kier Group Full time

    A great opportunity for an Assistant Quantity Surveyor to join our Transportation team based on the A417 Missing Link Road in Gloucester to assist the Commercial function in the Structures and Earthworks Teams. You must be flexible in hours of work and travel. Can you envision a world without transportation links by land, sea, or air? Neither can we Your...


  • Gloucester, Gloucestershire, United Kingdom The Cotswolds Dogs and Cats Home Full time

    Cotswolds Dogs & Cats HomeRole profile - Animal Care AssistantIntroductionAs a leading animal rescue charity in the Cotswolds we care for hundreds of abandoned, abused and neglected animals each year. Our job is to make sure our animals are cared for by providing them with a safe space, access to veterinary treatment and exemplar welfare. Lastly, we...


  • Gloucester, Gloucestershire, United Kingdom EMED Group Full time

    We have a fantastic opportunity for an Ambulance Care Assistant ( Mental Health) to join our amazing team based in Gloucester.We are looking for enthusiastic, care focused individuals, to join our Safe Care Division (Secure Mental Health), if you're passionate about people and feel you want to make a difference then consider a career with us.Your main...

  • Teaching Assistant

    1 week ago


    Gloucester, Gloucestershire, United Kingdom Tradewind Full time

    Primary SEN Teaching Assistant Required starting in February 2023Are you a Primary SEN Teaching Assistant in Gloucester looking for long-term work from February 2023?Tradewind Recruitment is currently looking for a dedicated and flexible Primary SEN Teaching Assistant to join an established Primary School in Gloucester from after February half term until...


  • Gloucester, Gloucestershire, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what...