Admissions Advice and Guidance Officer

1 week ago

Swindon, United Kingdom New College Swindon Full time

New College Swindon have an exciting opportunity for an Admissions Advice and Guidance Officer to join their team.

Location: Swindon (SN3 1AH)

Salary: £22,239 PA

Job Type: Full – Time (37 Hours), Fixed Term Contract Until June 2025

About Us:

New College Swindon is a vibrant and dynamic institution, resulting from the merger of New College and Swindon College. Our mission is to provide exceptional teaching, facilities, and guidance support to our students, placing them at the heart of everything we do. We prioritise their interests and create a supportive environment. Additionally, we value the well-being of our dedicated staff, offering outstanding employment conditions, including competitive salaries, generous holidays, and comprehensive pension schemes.

Admissions Advice and Guidance Officer – The Role:

Our Customer Services team are looking for a new member to join to support the admission of new students You will be a first point of contact for all new student and parent enquiries on courses and qualifications the College offers and will oversee their journey from enquiry, to interviewing them to successful course placement.

You will also have the opportunity to work outside the College at Post-16 provider events to promote the College and its courses. As an AAG Officer, you will become an expert in knowledge about New College Swindon and the courses we offer. There will be regular evening work associated with this role, which will be remunerated in time off in lieu (1 evening a week during term time only).

Admissions Advice and Guidance Officer – Key Responsibilities:

Manage application and enrolment enquiries from first contact to resolution across all customer groups

Liaise with Curriculum Managers and tutors across all college programs

Interview prospective students and offer advice to ensure proper course enrolment

Provide careers advice and guidance to students individually, in small groups, and large groups, both at college and external events

Attend external promotional events in schools, including parent evenings and assemblies, in coordination with the College marketing department

Liaise with schools and other pre-16 providers to present the College curriculum effectively

Plan, coordinate, and deliver internal and external events to promote the College, including application events

Work collaboratively with Business Support departments, especially Front of House, Adult - Admissions, FMI, and Student Services

Maintain a flexible approach to working hours, including some weekends and evenings

Admissions Advice and Guidance Officer – You:

Level 2 English and Maths (or equivalent) or commitment to gaining with 24 months of commencement of employment

NVQ Level 2 in Advice and Guidance (or commitment to gain)- Highly developed sense of customer service skills and delivery

The ability to work effectively with students, parent, carers and external providers building effective professional relationships

Basic understanding of the education system in the UK

Full clean driving license and own car

Prepared to work at both North Star and Queens Drive (or any other College campus) as required

Admissions Advice and Guidance Officer – Benefits:

At New College Swindon, we go above and beyond to create an exceptional workplace environment. Join us and enjoy these enticing benefits:

25 days holiday entitlement

15.9% College pension contribution to LGPS

Health care cash plan

Free car parking

Discounted Hair & Beauty treatments

On-site gym

Staff development & training

Sodexo Retail Discount Scheme

& More

Equal opportunities

We are an equal opportunities employer and welcome applications from all sectors of the community. We particularly welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Safeguarding Statement

New College Swindon is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Application Process

Please note that this vacancy may close before the published closing date if sufficient applications are received so if you are interested, please apply as soon as possible. To apply, you MUST have right to work in the UK.

To submit your application for this exciting Admissions Advice and Guidance Officer opportunity, please click 'Apply' now.

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