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Scheduling Co-ordinator

3 months ago

Peterborough, Peterborough, United Kingdom The Constellation Group Full time

Scheduling Co-ordinator


The Constellation Management Group are looking for a professional, passionate, and enthusiastic Scheduling Co-Ordinator, to join our dedicated Guarding Operations team in delivering impeccable, security services to our clients throughout the UK.

Reporting directly to, and supporting our Scheduling Manager, you will work collaboratively with several departments within our business. You will manage the performance of our contracted security partners and maintain excellent relations with important clients.

Overview:

  • Salary: £ per year.
  • Hours: 4 days on, 4 days off 12hour shift
position

  • Location: Peterborough

Main Duties for Scheduling Co-ordinator:

  • Monitoring the performance of our contracted security partners with proactive communication and client relations, as well as datadriven insight.
  • Take ownership of daytoday security officer attendance, chasing unconfirmed guarding shift bookings, monitoring punctuality and ontheground communications.
  • Maintaining excellent relationships with our key clients and acting as trusted first point of contact for enquiries and service problems.
  • Proactively ensuring that shift handovers are completed to a high standard, ensuring continuity and a highperformance standard across the team.
To be considered for this excellent opportunity you must have the following:

  • A highly skilled and adaptable communicator with a passion for delivering exceptional customer service.
  • Experience in shift scheduling, knowledge of security scheduling system software.
  • Proficient and confident in adapting to new work management systems.
  • Detaildriven, proud, and a motivated performer.
  • Comfortable working under high pressure situations.
  • Can work well within a team, as well as on your own initiative.

We offer for Scheduling Co-ordinator:

  • Internal training and development opportunities in an excellent working environment.
  • Autoenrolment into our company pension scheme.
  • Fast paced and exciting role, not two days are ever the same.

Work Location:
In person
.

Pay:
£26,000.00 per year

Benefits:

  • Employee discount
  • Life insurance
  • Referral programme

Schedule:

  • 12 hour shift
  • Weekend availability

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Application deadline: 23/05/2024

Reference ID:
Scheduling Role