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Buyer & Customer Services
3 months ago
We are looking for a pro-active Buyer & Customer Services Officer to join our team in SWLPP; providing support to Croydon, Epsom & St Helier, Kingston, St George's and Hounslow & Richmond Community Healthcare.
The Buying & Customer Service Team at SWLPP are keen to provide a top quality service across the 5 NHS Organisations we cover.
We are looking for a positive minded member to join the team.The post holder will need to work within the Procurement Team, ensuring a satisfactory service to all customers by dealing with their requirements and telephone enquiries, promptly and professionally as determined by the department Key Performance Indicators
Key parts of the role include:
- Utilising our Helpdesk and acting as a Customer Service representative for the Team
- Review requisitions for processing checking compliance and local SFIs
- Resolve invoice queries
- Obtain quotes and contribute towards value for money
With nearly 9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.
Their main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research.
St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.
As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.
A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.
The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma.
Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases.
The trust also provides a nationwide state-of-the-art endoscopy training centre.Please see attached the job description for more details on the main responsibilities for this role.
