Haulage Administrator

2 weeks ago

Eye, United Kingdom Anglia Freight Full time
General Haulage Administrator

Role Summary

Hours:
hours per week)

Pay:
£9.90

General Duties include:

  • Processing incoming data
  • Following agreed process flows
  • Receiving and directing incoming telephone calls
  • Data entry & word processing
  • Managing and maintaining robust records
  • Makes decisions within agreed remit
  • Escalates any anomalies or risks to supervisor

Specific Duties include:

  • Dealing with calls from our Customers, Drivers and Logistics Partners
  • Resolving any delivery issues
  • Manifesting
  • Printing Labels
  • Creating driver paperwork and run sheets
  • Data entry for weekly KPIs

Assisting in:

  • Triaging messages on our internal systems
  • Completing processes to keep us compliant with service level agreements
  • Booking in deliveries

Knowledge & Skills

  • Attention to detail
  • Pleasant, confident telephone manner
  • Ability to prioritise tasks and workload
  • Knowledge in MS Office, especially Word & Excel
  • Good verbal and written communication skills
  • Good time management
There is an expectation to maintain the values of Anglia Freight and comply with our Company policies.

Job Types:
Full-time, Permanent

Salary:
£9.90 per hour

Benefits:

  • Company events
  • Free parking
  • Onsite parking
  • Sick pay
  • Wellness programme

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Work Location:
One location

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