Merchandising Director

2 weeks ago


London, Greater London, United Kingdom The Foschini Group TFG London Full time

A fantastic opportunity has arisen to lead the Merchandising function at our Hobbs London brand. This is a Fixed Term Contract (FTC) for 12months and would ideally commence in September 2024.

You'll be responsible for driving the commercial performance of our product ranges across the brand and leading a team of 19.

As a member of the senior leadership team you'll be required to be in our London Euston office 3-4 days a week (Mon-Thurs).

Reporting directly to our Product Director (and Group CEO) the Merchandising Director role is crucial to the success of driving commercial growth across the brand along with achieving the brand commercial sales and margin plan that impacts the Group strategy.

This role is responsible for the driving the commercial growth and profitability and associated brand strategy across a variety of business functions and brand touchpoints. This role works as a crucial part of the brand senior leadership team (SLT) and will be expected to contribute to the strategic direction of the wider business demonstrating a broad organisational context and engaging with the Brand SLT and TFG Board on an ongoing basis.

Key accountabilities and KPIs include:

  • Commerciality, Cost Control & Business Development
  • People
  • Customer
  • Channel
About You

To be successful in the role the following skills, experience and behaviours are required:

Skills & experience:

  • Extensive commercial leadership ability with proven experience of delivering commercial KPIs (profits and growth)
  • Demonstrable experience of creating, leading, and delivering joined up strategic and operational merchandising excellence
  • Clear, comprehensive understanding of the retail sector and commercial brand strategy
  • Demonstrable commercial ability, demonstrating end to end business acumen and how Merchandising influences the P&L of the business
  • Operationally in tune with the pace and detail orientation of retail, whilst also having the strategic and operational capacity to think beyond the immediate and plan for anticipated shifts in customer behaviour, driving the role of the brand in an ever-changing world
  • Demonstrable skill and experience of driving Sales and ROI through cross brand teams and activities
  • Clear ability to process, analyse and interpret large amounts of complex data coupled with the ability to communicate this to non-financial experts
  • Demonstrable delivery of short-term and long-term goals
  • Proven experience of managing large teams and budgets
  • Excellent ability to build and maintain stakeholder relationships internally and externally
  • Proven ability and experience to work collaboratively across a group business
  • Purpose driven leader who can drive change and keep customers at the heart of our business
  • Proven experience of driving digital transformation and championing the voice of the customer
  • People leader able to inspire with humility and authenticity
  • Awareness and expertise of emerging technologies and relevant developments in the external industry
  • Demonstrable experience in leading programmes of transformation and change
  • Excellent communication skills – both written and verbal
Behaviours:
  • The successful candidate must be able to put the customer intrinsically and holistically at the heart of what we do
  • Brave and ambitious in thinking, foster a culture and mindset of inclusion, growth, collaboration, and potential
  • Strategic mindset combined with intellectual rigour and agility
  • Ability to work at strategic and tactical levels to drive change in an ever-changing sector
  • Highly inquisitive, analytical and target driven
  • Learning agility to create competitive advantage
  • Transformational leadership
  • Creative thinker
  • Highly commercial approach and mindset with solutions focussed approach
  • High level of emotional intelligence
  • Deep ability to enable and energise cross functional collaboration
  • Ability to deliver to tight deadlines with decisiveness
  • Learning agility to create competitive advantage
  • Excellent ability to build and maintain stakeholder relationships internally and externally
  • Proven ability to create a culture of collaboration
  • Resilient and tenacious
This is an exciting fixed term role that will offer an opportunity to inspire and lead a talented team and brand. About Us

Hobbs London is a luxury women's fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design.

Season after season, each Hobbs collection e mbodies the multifaced nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you'll find everyday polish alongside standout event dressing.

Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment:

At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.

We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

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