Pricing Executive

2 weeks ago

Bracknell, Bracknell Forest, United Kingdom Content Guru Full time

Content Guru is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience.


From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality.

This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwide.


What we are looking for...


As we expand globally, we are looking for a talented and analytical Pricing Executive to join our developing Commerical team.


As a Pricing Executive, you will be responsible for establishing and maintaining a schedule for the regular and accurate updating of all price books both direct and indirect to external and internal stakeholders.


Location...
This role is based in our head office in
Bracknell, Berkshire.


This is an office-based vacancy and as such we expect all applicants to be willing to commute to our offices 5 days per week.


Key responsibilities of the role...

Product Knowledge

  • Key to the success of the role will be to maintain a close relationship with the Product Managers to understand our product and pricing structures and what additional products or product pricing structures are being planned.
  • A broad knowledge of the features and functionality of the existing product suite.

Quoting

  • Able to work with the Sales team to ensure that they are correctly implementing the agreed price books within quotes to customers.
  • Attend where necessary Sales meeting to provide pricing updates and periodic training.
  • Periodic/Selective review of quotes at sales order stage to ensure pricing is correct.

Pricing

  • Manage price books to ensure ease of use
  • Quarterly review of the price book and running internal review and signoff process of updates
  • Ensuring these price books are correctly loaded into internal tools of CKS Quoting and Project Portal
  • Ensuring that partners have signed changes to pricing
  • Work with Legal to ensure our terms and conditions allow the changes to pricing that are required as well as ensure lists of exceptions are kept uptodate.

Commercials

  • Take the information contained within Pricing Proposals and reflect them in the Price Book.
  • Manage requests from the Sales team for ad hoc pricing from suppliers such as telephony carriers.
  • Ensure usage rate cards are uptodate.

About you...

  • Previous experience in a Pricing / commercial role is desirable.
  • Previous knowledge/understanding of the telecommunications industry.
  • Past experience at creating and maintaining detailed/complex Excel based spreadsheets and data repositories.
  • Capable and confident to interact with colleagues at all levels.
  • Organised and good communicator.
  • Strong numerical and data management skills.
  • Quick, eager learner. Resilience and problemsolving skills.
  • High attention to detail and able to selfcheck own work.

About the Company...
Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe.

We have grown to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe.

Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS).


We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law.

We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.

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