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Payroll Administrator
2 weeks ago
The Payroll Administrators primary responsibilities will be providing payroll administrative support to the customers of OSV's Payroll Services function. The Payroll Administrator must be adaptable to a fast-paced environment with emphasis on personal initiative.
This role requires a skilled payroll professional with an interest in interfacing with clients in order to provide a "best-in-class" payroll experience.
Essential Functions/Duties/Responsibilities- Provides outstanding payroll services support
- Assists the Payroll Specialists with processing client payrolls using Workday
- Inputting of payroll data to Workday including the input of data onto customer EIB's for payroll processing
- Perform payroll administrative duties including data entry and distribution of payslips, P45 & P11D forms.
- Assists with the monitoring of tickets ensuring Service Level Agreements are maintained or exceeded for clients
- Updates payroll records as appropriate
- Ensures all relevant documents are filed/stored appropriately in accordance with internal policy or external regulation
- Other related Customerspecific administration tasks
- Responsible for administering the court order system and processes including setting up new customers, distributing the daily files, sending confirmation communication, and offboarding customers.
- Manage the ticketing system queue distributing the tickets to the appropriate team member and escalate those requiring it to management. Ensure that all tickets meet the One Source Virtual's SLAs.
- Generate reports required for customer presentations, metrics tracking, and internal processing use.
- Interact with various departments within and outside the company to answer questions and resolve issues.
- Work on special projects as needed.
TBC - Based on the establishment of an OSV EMEA Competency Framework
Supervisory Responsibility
This role does not have supervisory responsibilities
Qualifications and Experience
Years payroll experience or benefits administration
- General knowledge of payroll functions and processing, including bookkeeping, payroll tax and fringe benefit preferred
- Detail oriented with strong analytical skills
- Able to work independently in a team environment
- Able to follow written and verbal instruction
- Strong communication skills with emphasis on outstanding customer service
- Proficient in MS Word & Excel
- Customer service driven
- Ability to meet deadlines
- Superior organizational skills
- Ability to communicate effectively, both verbally and in written form
- Ability to analyse and interpret information
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work.
As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team.
OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.-
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