Community and Hospital Support Worker

2 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Revival Full time

The role


We're looking for someone to join our trusted team to deliver a service that brings residents of Stoke-on-Trent safely home from hospital.

You'll be based at Royal Stoke University Hospital working with partners and establishing links within the voluntary and community sector to support customers and their needs.


Job requirements

  • Support customers with their urgent practical needs, which are preventing them from being discharged home from hospital like providing emergency food, fitting temporary key safes, and arranging furniture moves.
  • Help to prevent hospital readmission by completing referrals to the 'Voluntary Community and Social Enterprise' support services or to social prescribers.
  • Record patient engagement, completing monitoring as required to track service effectiveness.
  • Balance the needs of the service with the needs of the customer by taking a flexible approach.
  • Have a great partnership approach by working with staff to ensure the service is embedded and continues to meet the needs of the community.
  • Promote the service to ensure customers who need it can access it by engaging with VAST and other local directories.

What we're looking for:

  • Experience of working in the Social Care sector.
  • Excellent communication skills.
  • An understanding of what great customer service is.
  • A commitment to fulfilling contractual requirements for commissioned services.
  • Capability to work under pressure and manage multiple tasks and demands.
  • Idea generation and implementation.
  • Capability to report both to your line manager and the service manager for regular updates.
Support #Care #Hospital #FullTime #Opportunity #GreatBenefits #JobsThatGiveBack


We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.


Revival is the local home improvement and support specialist, providing Stoke-on-Trent, Staffordshire and surrounding areas trusted home repairs, improvements, adaptations, expert advice, and a range of friendly wellbeing support to ensure everyone is happy in a home they love.


Watch our video below to find out how our small actions can have a big impact to the lives of our customers.


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