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Healthcare Support Worker

3 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time
An exciting opportunity has arisen for a Healthcare Support Worker on Ward 5 Neuropsychiatry, Harplands Hospital. This vacancy would suit someone who is looking for a new challenge and wants to work as part of a motivated and passionate multi
- disciplinary team on a specialist Neuropsychiatry inpatient ward.

On Ward 5 we provide evidence based, research led, person centred assessment, creating an innovative service.

Working in partnership with patients & carers to maximise choice, independence & rehabilitation opportunities for adults with mental health needs as a result of a neurological disorder or brain injury.


To provide support and spend therapeutic time with our patient group on ward 5, including engagement in diversional activities and activities in the community.


To promote and support the physical health, comfort, wellbeing and recovery of service users and to assist them in re-establishing their place in the community, as appropriate.

To assist in assessments and care planning/implementation and evaluation of individualised care plans.


To provide support and day to day supervision to junior staff members, demonstrating the Health Care Support Worker role and role modelling good practice.

Our Trust is on an incredible journey of innovation and we'd like you to be part of it.

To excel you will be an enthusiastic, caring and compassionate registered professional who is looking to work within a Trust that is ambitious to perform well and has been told by the Care Quality Commission that it is the fastest improving Mental Health Trust in the Country.

Whether you are about to qualify, newly qualified or an experienced practitioner, we want to meet you and discuss the possibility of you joining this great Team.


Our vision is 'To be Outstanding in all we do and how we do it.' Our teams pride themselves on compassion, team work and resilience.

The post holder will undertake the following duties and responsibilities at all times demonstrating the competences assigned to the role detailed in the associated KSFoutline:

Communicates with service-users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including Information Technology.


Regularly reports and effectively communicates service-users health status and care aims in care records and verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary team.

Relates appropriately with service-users, carers, colleagues and others - at all times maintaining professional boundaries.

At all times ensures that own actions, support the equality, diversity, rights and responsibilities of individuals.

Identifies, minimizes and reports risks of danger, harm and abuse to senior colleagues.

At all times minimizes risks to self and others by undertaking safe working practices.

At all times works within agreed and established Trust policy and operational procedures.


Works with other Trust services to promote seamless service-user person centred care from referral/admission, to transfer and discharge on identified care pathways.

Responsible for contribution towards planning and undertaking delivery of planned therapeutic activities with an identified group of service users.

Responsible for undertaking elements of a holistic assessment, under the direction of Registered Health Professional staff.

Responsible for regularly working with service-users to negotiate and review existing plans to address identified needs under the supervision of Registered Professionals.


Works in partnership with service-users to assist them in identifying activities that are meaningful to them and that support agreed health outcomes.


Regularly supports service-users to access a range of activities and services to maintain their independence and promote their health and wellbeing.

Regularly provides advice and guidance to Service-users - promoting healthy activities and lifestyle choices.

Regularly supports Registered Practitioners and Service-users during activities to meet their physical and mental wellbeing.

Regularly supports service-users in meeting their assessed personal care needs.

Regularly provides information, support and guidance to Carers, Friends and Relatives of service-users, maintaining appropriate confidentiality.

Reports concerns about junior staff members work performance to Registered Professionals/Ward Manager.


At all times takes responsibility for own personal and professional development and supports the development of colleagues, students, trainees and volunteers.

Regularly accesses and makes use of supervision and provides supervision to other staff members.

Regularly participates in activities focused on the delivery of a high quality customer-focused service.

Regularly undertakes activities to (and makes suggestions about how to) improve services.