Wedding & Sales Coordinator (12 Month Contract)

1 week ago


Washington, Sunderland, United Kingdom George Washington Hotel, Golf and Spa Full time

The Mercure George Washington Hotel, Golf and Spa has an exciting opportunity for a Wedding & Events Coordinator

The Wedding & Events Coordinator will be expected to:

  • Follow the quality standards for the operation and work within the team
  • Work in accordance with the administrative procedures to ensure promptness and accuracy towards customers and inhouse colleagues
  • To always maintain good working relations with other departments and act as an efficient project member or as a project leader
  • To give all relevant information to all internal and external parties involved so that the team can deliver the product agreed upon with the customer
  • Follow the hotel standards of operation and departmental procedures, and ensures that all requests and correspondence are dealt with according to policy and in accordance with written and graphical standards of the brand

The Job:

  • Actively convert weddings, conference and events and reservation enquiries into confirmed sales.
  • Host and manage wedding fairs and other related events.
  • Manage all client contact for new enquiries, amendments and final details.
  • Ensure full understanding and management of client requirements.
  • Proactively identify customer needs and provide solutions to match them and effectively communicate with clients throughout the booking process.
  • Liaise with the operational team to ensure all event details are handed over so that service is delivered to meet and exceed the client expectations.
  • Develop future and repeat business and contribute to the profitability to the company

Job Types:
Full-time, Fixed term contract

Contract length: 12 months

Salary:
Up to £23,275.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Washington: reliably commute or plan to relocate before starting work (required)

Experience:

Event Management: 1 year (required)

Work Location:
One location

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