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Senior UX Researcher

3 months ago


London, Greater London, United Kingdom RELX Full time

About the Role

We aim to make the process of publishing academic research in journals easier for authors, reviewers, and editors. Our UX research helps us to better understand the needs of our users, how we can improve our current services and how we can create new services. You will support our growing demand for UX research, with an initial focus on Submission Systems. Our agile squads research, design and build features for use by research institutions worldwide.

Responsibilities

Planning and conducting research projects to include contextual user interviews, concept value testing, usability testing of prototypes and early designs Presenting research in an engaging way to different audiences Being a thought partner for the product manager to progress ideation Managing research participant recruitment to ensure feedback can be collected quickly and efficiently Supporting Research Operations work, including maintaining our research repository

Requirements

Demonstrate a range of qualitative and quantitative research techniques and advanced analysis, planning and execution skills Have worked with senior stakeholders to decide and plan user research roadmaps, communicated findings and made recommendations Have experience applying research methods such as contextual interviews and usability testing to suit the research question, project stage and timescales Be collaborative with colleagues cross-functionally, involving product teams and other stakeholders in the research process Use analytics data to triangulate research findings. Have working knowledge of AI tools. Be self-motivated and comfortable working in a flexible way

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer

Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work