Desktop Account Controller Support

2 weeks ago


Oldham, Oldham, United Kingdom ABCA Systems Ltd Full time

Joining our team within the Service Active Department, you will be acting as a support to the Desktop Account Controllers by managing the administration of allocated client accounts.

Where required, you will be the clients point of contact to maintain expectations.

If ABCA sounds like a place for you, we can we offer you:

  • 23 day's holiday excluding bank holidays, with the ability to increase to 25 days.
  • Employee Assistance Programme with 24/7 telephone helpline and online support
  • 8 facetoface counselling sessions, including CBT
  • 24/7 access to an online GP service
  • Cash plan scheme on your everyday health and wellbeing including optical, dental, physiotherapy, health screening, hospital admission, and much more.
  • Personal Accident Cover
  • Employee discount platform including cinema tickets, holiday packages, car insurance and more.

Duties and responsibilities

  • Maintain excellent working relationships with clients to ensure their needs are met, responding to issues and resolving queries in a timely manner.
  • React to emergency works and ensure these are responded to swiftly, ensuring the client is kept up to date and provided with detailed updates for the resolution or further actions required.
  • Supporting the DACs across the department to ensure contractual commitments are met in accordance with contract SLA's and other requirements detailed within the contract documentation.
  • Helping DACS manage client expectations regarding any delays with parts and job completion where necessary.
  • Updating and maintaining customer portals.
  • Assist office controllers with mailbox support & admin.
  • Assist sales staff with quote requirements and meeting the client's spec.
  • Contract administration and reporting.
  • Occasional attendance at client meetings.
  • Problemsolving current or foreseen issues and delivering creative solutions.
  • Support the Service department with any ad hoc tasks, especially relating to customer contracts.

Qualifications and Experience
Essential

  • Must have experience of working with CRM Systems
  • Must have knowledge on Microsoft Office, especially Excel
  • Must have customer service experience
  • Ability to excel within a fastpaced environment

Desirable

  • Previous roles in a service and maintenance environment.

If these personal attributes below sound like you, then this role could be perfect for you

  • Excellent communication and interpersonal skills
  • Excellent organisational skills
  • Professional and positive approach
  • Selfmotivated
  • Resilient

Job Types:
Full-time, Permanent

Pay:
£12.50 per hour

Expected hours: 40 per week

Benefits:

  • Employee discount
  • Health & wellbeing programme
  • Onsite parking
  • Referral programme
  • Store discount

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme
  • Quarterly bonus

Work Location:
In person

Reference ID:
Desktop Acct Controller
  • Credit Controller

    2 weeks ago


    Oldham, Oldham, United Kingdom MPR Full time

    Mpeople recruitment are recruiting on behalf of a reputable business based in Royton for a Credit Controller. Our client is seeking an experienced Credit Controller to join their team.Role: Credit ControllerLocation: Royton - OldhamHours: 8:30 am - 4:30pm Monday - Thursday & Friday 8:30am - 4:30Salary: £28,000Reporting to the Financial controller, as Credit...


  • Oldham, Oldham, United Kingdom Marston Holdings Full time

    Senior Credit ControllerIs this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Marston Holdings Limited is looking for anExperienced Senior Controllerto join their team on a full-time, permanent basis.You must be AAT / CICM Qualified or working towards to be considered for this...

  • Credit Controller

    2 weeks ago


    Oldham, Oldham, United Kingdom ADI Global Distribution Full time

    We are looking to hire an experienced Credit Controller to be based in Chadderton.JOB DUTIES: Achieve monthly collection targets Managing and controlling of the Accounts Receivables in line with the debt collection procedure Identify high risk accounts and take appropriate action Credit reviews/approvals of credit terms & limits per policy and in line with...

  • Credit Controller

    2 weeks ago


    Oldham, Oldham, United Kingdom Page Personnel Full time

    Credit Controller, Oldham Well established, career driven & proactive companyAbout Our Client:Working for a leading organisation in their field, committed to delivering exceptional services to their clients. With a track record of excellence and innovation.Key Responsibilities: Proactively manage a portfolio of client accounts, ensuring prompt payment and...

  • Credit Controller

    4 weeks ago


    Oldham, Oldham, United Kingdom Page Personnel Full time

    This is an exciting opportunity for a talented Credit Controller, who will be responsible for managing the debt of the company, ensuring timely payments are made, processing incoming funds, and reconciling invoices, crucial to the company's financial health.Client DetailsOur client is a prominent player in the Business Services sector, boasting a robust team...

  • IT Support

    2 weeks ago


    Oldham, Oldham, United Kingdom KLEIN HAMILTON EXECUTIVE SEARCH LTD Full time

    IT Support, IT Infrastructure, Cloud, Troubleshoot, Software, Software Developer, Permanent, OldhamIT SupportOne of the North West's leading law firms has a fantastic opportunity for a motivated IT Support to join their team in their Oldham Office.They are looking for an IT Support who has the ability to Maintain the IT infrastructure across 3 sites Provide...

  • Accounting Supervisor

    2 weeks ago


    Oldham, Oldham, United Kingdom Medlock Partners Full time £45,000 - £55,000

    Management Accountant – Oldham – £45-55k DOE plus bonus Exciting opportunity for Management Accountant with Manufacturing sector experience. In line with a period of strong financial growth, Medlock Partners is supporting with the recruitment of a newly created role for an experienced Management Accountant with previous experience in the Manufacturing...

  • Management Accountant

    2 weeks ago


    Oldham, Oldham, United Kingdom Medlock Partners Limited Full time

    Growing SME Profit Share Scheme Hybrid workingDue to a period of strong financial growth, a newly created role is available for an experienced and Qualified Management Accountant. Joining a successful £30m turnover Manufacturing business as it embarks on its next period of growth.Through timely production of management information and robust financial...

  • Management Accountant

    2 weeks ago


    Oldham, Oldham, United Kingdom Medlock Partners Full time £45,000 - £55,000

    Management Accountant – Oldham – £45-55k DOE plus bonusExciting opportunity for Management Accountant with Manufacturing sector experience.In line with a period of strong financial growth, Medlock Partners is supporting with the recruitment of a newly created role for an experienced Management Accountant with previous experience in the Manufacturing...

  • Credit Controller

    2 weeks ago


    Oldham, Oldham, United Kingdom Page Personnel - UK Full time

    Rapidly growing business Inhouse trainingAbout Our Client:Our client is a prominent player in the Business Services sector, boasting a robust team spread across multiple locations. They pride themselves on their commitment to excellence and have a proven track record of delivering quality services to their clients across the globe.Key responsibilities:...


  • Oldham, Oldham, United Kingdom Medlock Partners Full time £45,000 - £55,000

    Job Description Management Accountant – Oldham – £45-55k DOE plus bonus Exciting opportunity for Management Accountant with Manufacturing sector experience. In line with a period of strong financial growth, Medlock Partners is supporting with the recruitment of a newly created role for an experienced Management Accountant with previous experience in...

  • Management Accountant

    2 weeks ago


    Oldham, Oldham, United Kingdom Medlock Partners, incorporated Full time £45,000 - £55,000

    Management Accountant – Oldham – £45-55k DOE plus bonus Exciting opportunity for Management Accountant with Manufacturing sector experience. In line with a period of strong financial growth, Medlock Partners is supporting with the recruitment of a newly created role for an experienced Management Accountant with previous experience in the...


  • Oldham, Oldham, United Kingdom Medlock Partners Full time £45,000 - £55,000

    Management Accountant Oldham £45 55k DOE plus bonusExciting opportunity for Management Accountant with Manufacturing sector experience.In line with a period of strong financial growth, Medlock Partners is supporting with the recruitment of a newly created role for an experienced Management Accountant with previous experience in the Manufacturing...


  • Oldham, Oldham, United Kingdom Page Personnel Full time

    Accounts Payable Clerk - Oldham Wellestablished organisation with ongoing support and development opportunitiesAbout Our Client:My client is a large company with a substantial presence in the industry. The firm employs a diverse and dedicated workforce, continually looking to improve and expand.The key responsibilities for a Accounts Payable Clerk will...

  • Management Accountant

    2 weeks ago


    Oldham, Oldham, United Kingdom SF Recruitment Full time

    Working with a Global manufacturer I am looking for a Management Accountant to manage the UK side of the business.The successful candidate will report to the Group Finance Director and will have the responsibility for the day-to-day management accounting responsibilities and producing management accounts for the UK business and supporting where necessary,...

  • Management Accountant

    2 weeks ago


    Oldham, Oldham, United Kingdom SF Recruitment Full time

    Job DescriptionWorking with a Global manufacturer I am looking for a Management Accountant to manage the UK side of the business.The successful candidate will report to the Group Finance Director and will have the responsibility for the day-to-day management accounting responsibilities and producing management accounts for the UK business and supporting...


  • Oldham, Oldham, United Kingdom Resideo Full time

    JOB DUTIES: Opening of New Application Forms Change of Address & General Account Amendments Resolve disputes/delays / other issues by crossfunctional coordination Issuing overdue letters/reminders re court action Maintain all filing systems to an acceptable standard Ad Hoc duties reports etc. Resolve disputes/delays / other issues by crossfunctional...

  • Stock Controller

    2 weeks ago


    Oldham, Oldham, United Kingdom Page Personnel Full time

    Hybrid Working Free ParkingAbout Our Client:A great opportunity for a Stock Controller / Merchandiser - Homeware to join a market leading têxtile business in the Greater Manchester office. They design and produce têxtiles for the Bedroom, living room etc. Analysis weekly/monthly/yearly sales to identify trends. Working with Key Account Execs/Managers to...

  • Accounts Assistant

    2 weeks ago


    Oldham, Oldham, United Kingdom Recruitment Solutions (North West) Ltd Full time

    Job Role; Accounts Assistant - temp to permWith my Client I am looking to appoint an Accounts Assistant on a temp to perm basis.Whilst working as a Temp - you will be paid Weekly - the Hourly Rate will be c £13,00 hr - £15.50 hr - depending on experience.Once offered on a Permanent basis the Annual Salary will be in the region of £28,000 with a range of...

  • Credit Controller

    2 weeks ago


    Oldham, Oldham, United Kingdom Page Personnel Full time £26,000

    This position requires a Credit Controller who is highly skilled in managing outstanding invoices and ensuring timely payments. The successful candidate will be integral in maintaining the financial health and cash flow within the business. Client Details This organisation is a prominent player within the business services sector, boasting a workforce of...